athenaCommunicator ®

Patient engagement that helps you stay connected

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Features and services

Automated messages

Patients receive automated reminders for appointments, billing, and follow-up care. As well as alerts to see test results in the patient portal.

Simple patient portal

Patients can use our mobile-optimized portal to review health history, sign practice forms, pay bills, schedule appointments, and more.

Call support

Live phone operators can reschedule or cancel appointments, take payments, and offer support in Spanish.

Better bottom line

Our patient engagement service helps practices escape no-shows and keep schedules full—that could result in a 4% drop in no-show rate.*

 Automated messages

Automated messages

Patients receive automated reminders for appointments, billing, and follow-up care. As well as alerts to see test results in the patient portal.

 Simple patient portal

Simple patient portal

Patients can use our mobile-optimized portal to review health history, sign practice forms, pay bills, schedule appointments, and more.

 Call support

Call support

Live phone operators can reschedule or cancel appointments, take payments, and offer support in Spanish.

 Better bottom line

Better bottom line

Our patient engagement service helps practices escape no-shows and keep schedules full—that could result in a 4% drop in no-show rate.*

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Services Demo
See athenaCommunicator in Action

Patient engagement in healthcare helps keep you connected, reduce no-shows, and get your patients engaged in their care. Watch how it works.

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520M

automated patient messages delivered annually*

*Based on athenaNet data as of May 2018

We call, email, or text to remind patients of existing appointments and schedule new ones, setting your patients up for their best health.

Our services

  • Electronic Health Records

    An EHR that’s easy to use, letting you focus on patients—not computer screens.

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  • Medical Billing

    When you partner with athenahealth, chasing down payments isn’t your job. We make it ours.

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  • Patient Engagement

    Secure messaging and a full patient portal let you stay connected—before, after, and in between visits.

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  • Population Health

    Easily achieve the clinical and financial outcomes you need to thrive with value-based care.

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  • Care Coordination

    Simpler, efficient order management. Transparent, secure data for care collaboration.

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  • Epocrates

    The medical reference app that displays safety, diagnostic, and treatment information—in the moment of care.

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