Dedicated support you know by name
When it comes to support, you’re never left wondering where to turn. From the beginning, you’re given a Customer Success Manager (CSM). It’s one person with one mission—to do everything they can to support your practice’s success. They’re knowledgeable about the specific needs of your specialty and how our solutions can best serve you. See how Headland Family Medicine’s CSM helps them succeed.
Onboarding that prepares you for your journey
From assessing your practice’s needs to tailoring our solutions to meet them, our onboarding team works to ensure your staff has the training and resources to feel confident on day one.
Opportunities to continue developing your skills:
- Unlimited 1:1 coaching sessions for your providers and administrators
- Virtual training focused on specific functionalities and workflows
- eLearning videos available for self-paced learning
When the unexpected happens
Tracking your performance
Get an instant snapshot of your practice’s performance, as well as actionable insights to help drive more revenue with our Insights Dashboards.
Your voice matters
Your input affects our approach to product enhancements and customer resources. The proof is in our features.
Additional customer success insights
Check out deep dives into specific customer success resources and stories on how our support teams help drive customer success.
Built for This
From patient intake through follow-up, Garza Medical Group relies on athenahealth’s support to quickly, consistently, and effectively communicate with patients while providing exceptional care.
The Full Picture
See how Headland Family Medicine is empowering patients in their own care to help serve their high-risk, rural population and successfully navigate the pandemic.
Seeing Something Bigger
Cahaba Medical Care’s model of caring for both the physical and mental health of their underserved patient population has positioned them well for navigating the pandemic.