Client support

We'll help you get the most out of our partnership, even tracking performance to catch small issues before they're big problems. With athenahealth client support available whenever you need it, you’re never left to fend for yourself.

With us, you don't get a software vendor, you get a business partner. Our aligned incentives mean we strive to get you paid every dollar—and help you avoid penalties. And we're by your side for every twist and turn on the path.

Our approach to athenahealth client support

1
We connect the dots on value-based healthcare programs, so you stay ahead of industry change.
2
You’ll get up to speed with comprehensive onboarding and continued training.
3
Get help whenever you need it: we offer 24/7 emergency support.

Webinar: Run Your Practice Like a Business

Learn how best practices from the business world can help you run your practice better, in our latest webinar.

Our approach sets us apart

Interoperability
With thousands of connections, you’ll get the patient information you need.
Get connected
athenahealth network
Put our network intelligence–pulled from 100,000+ providers—to work for you.
Learn from insights
Improved efficiency
We automate the work slowing down our clients, or take it off their plates entirely.
Reduce your workload
Master MACRA and MIPS
Amidst changing healthcare regulations, we can keep your organization future-proof.
Depend on stability
Cost and value
Unlike software, we're not a sunk cost. Your investment will drive real returns.
Explore costs
Client support
You’re our partner, with onboarding and on-demand guidance, anytime.
Count on support

Our services

athenaOne—our suite of integrated, network-enabled services—works to deliver measurable financial and clinical results for providers, with accessible, steadfast support from our expert teams.