An AI-powered, all-in-one solution that enables exceptional care
athenaOne
athenaOne is athenahealth’s integrated EHR, medical billing & practice management, and patient engagement solution that leverages AI to transform your performance.
One Solution. One partner. One goal—your success
Our industry-leading clean claim submission rate.1
Reduction in document processing time with Document Services AI workflows.2
Average MIPS Improvement Activities score of eligible athenaOne clinicians vs. 95.96% industry average.3
Of athenaOne customers are small practices of 1-5 clinicians.4
athenaOne
Electronic Health Records
AI-powered support streamlines time-consuming tasks and automates data exchange across our network ensuring the right information is surfaced at the right time.
Document your way
Tailorable web, mobile, and voice-driven workflows support your specialty and how you prefer to work.
More complete clinical data
Access patient charts that curate health histories and automatically integrate records, orders, and results from our network in real time.
Actionable insights
Network-informed diagnosis and care gap insights are surfaced at the moment of care within encounter workflows.
Value-based care support
Robust tools and guidance help you thrive in the payment model that’s right for you.
athenaOne
Medical Billing and Practice Management
Advanced software and AI capabilities leverage network data and natural language processing to simplify tasks increasing your efficiency and collections.
Reduce burdensome work
Streamlined workflows and expert support teams reduce routine administrative and revenue cycle work for your staff.
Decrease claim denials
Our rules engine and billing experts identify and resolve claim errors before submission.
Medical coding relief
Expert, certified coders relieve your staff of the work of accurately capturing the care delivered.
Authorizations made easy
Let our authorization determination engine and team of specialists acquire authorizations on your behalf.
athenaOne
Patient Engagement
Support patients beyond the visit and boost your pay yield with our fully integrated Patient Portal and patient mobile app.
Empower patient access
Make it easier for patients to actively manage their care, including accessing their health history and monitoring test results.
Enable self-service
Empower patients with a secure communication channel to their care team and the ability to manage appointments.
Simplify patient payment
Provide patients with a best-in-class5 suite of tools that support a variety of payment options and methods.
Automated wellness outreach
Help patients receive essential care and maintain schedule density with automated and tailored reminders to schedule visits.
How customers describe athenaOne
Hear how athenaOne is helping current customers better serve their communities and elevate their financial performance.
athenaOne
Support for success from day one
Your success is essential to your community and business. To help ensure you achieve it, we provide a partnership-oriented customer support model.
Robust onboarding support
Our dedicated implementation teams guide you through onboarding to ensure you’re prepared to get the most out of athenaOne from the start.
Coaching and training services
Access live and on-demand training whenever you need help improving your staff’s productivity and efficiency.
Customer Success Manager
Receive proactive, invested athenaOne performance coaching.
24-7 technical support
Get answers and help with your software, workflow, and usage questions any time.
Cost & Value
Pricing aligned with your success
athenaOne’s cost is based on a percentage of collections model, so we only get paid when you do. It’s a model that ensures your success is our primary focus.
Learn more about athenaOne
- athenahealth
- March 11, 2025
- 7 min read
Top ways athenahealth AI reduces clinician workload
One solution. One partner. One goal—your success
athenaOne
1. Based on athenahealth data as of March 2024 with results compared to competitors’ self-reporting of clean claim submission rates.
2. Based on athenahealth data as of December 2024 comparing median processing time for documents from 2018 to 2023.
3. Results from the 2022 Quality Payment Program Experience Report.
4. Based on athenahealth data as of June 2024.
5. Ranked 2025 Best in KLAS Overall Independent Physician Practice Suite and Practice Management: Independent (11-75 Physicians).
6. Per section 2.3 of our Service Agreement.