Artificial Intelligence in athenaOne®
AI-native, built for ambulatory care
Every day, AI unlocks new, seemingly unsolvable problems. Our vision for the AI-native athenaOne is a reimagined user experience that will change the way you deliver care, manage revenue, and engage with patients by delivering innovation directly into your existing workflows.
Making intelligent interoperability a reality
As an industry-leading champion for interoperability, we connect practices to a wealth of clinical and financial data. So, what’s next? We’ll use AI to find new ways to deliver value and help improve care for you and your patients.
AI search and summarize
We’ll use AI to find, read, and summarize clinical data from national and local health information exchanges.
Insight integration
Clinical data will be extracted and saved to the patient chart as discrete data points that can highlight key trends.
Result deduplication
Smart data reconciliation will review medication lists to ensure they are clean and accurate.
Introducing athenaAmbient™
Our new, native ambient digital scribe will provide automated note generation, and other real-time clinical and revenue-cycle insights within the encounter workflow. athenaAmbient is part of our reimagined AI-native encounter workflow that will anticipate clinician needs, surface insights, and streamline documentation based on the provider-patient conversation.
An AI-native EHR that’s a true partner
Achieve better patient outcomes while reducing cognitive and administrative burdens with an AI-powered EHR that will work with and for you. Designed the way physicians and care teams work, our AI technology will meet you where you are, helping make care more personal.
Documentation relief with AI
Today, Ambient Notes enhances the visit experience and reduces clinical documentation work. Next, ambient technology will begin suggesting diagnoses, orders, and more in the note.
Automate document processing
Soon, AI will save time by extracting clinical data from incoming faxes and saving it to the chart as discrete data points that can identify trends.
Summaries that save time
Make informed decisions with AI-generated overviews of relevant data. Soon, our AI will create summaries that span documents, charts, and clinical events.
AI chat-based assistant
Get real-time clinical answers. Our AI assistant will search across patient records and documents to simplify patient data retrieval and improve your results.
Personalize engagement with AI
Provide timely, personal, and supportive interactions that make patients feel valued. By embedding AI-driven workflows throughout the patient journey, we’ll help keep patients connected with their care team.
AI texting that responds for you
Reach patients faster without adding work. Patient Conversations will enable staff to easily text directly with patients. AI agents will triage messages, identify needs, and respond or escalate automatically as necessary.
Proactive appointment rescheduling
Reduce schedule gaps and get patients care faster with a fully automated waitlist. When an appointment is cancelled, AI will automatically identify and contact patients to fill the open slot, including same-day cancellations.
RCM that optimizes your collections and your time
Make every step of your revenue cycle faster, cleaner, and more accurate. Our intelligent model will infuse innovative automation and AI throughout your workflows helping to ensure optimal reimbursement and new levels of transparency.
Automate insurance selection
Identify and document patient insurance coverage with AI-powered automation that uses card images to reduce documentation time and denials.
Make claim follow-ups count
Accelerate claims collection and save staff time with AI that analyzes payer processing trends to identify the optimal time to follow up.
Eliminate copay guesswork
Increase front desk collections and patient satisfaction with AI support that will provide your staff with accurate copay predictions.
AI-powered coding relief
Ensure you’re correctly billing while reducing work. AI in athenaOne will generate accurate claims with suggested codes and modifiers from the encounter.
Keeping you current with SaaS
Future-proofing your practice requires the ability to evolve. athenaOne’s open, cloud-native architecture takes care of that with our unified, single-instance software platform.
Data at your fingertips
Our intelligence layer connects purpose-built AI agents and models with our deep data hub to deliver relevant insights.
Updates without disruption
No complex installations or re-implementations. AI capabilities are automatically installed, clearly identified, and available to all.
Complete AI adoption control
You choose how, when, and if you’re going to use AI features. Toggle them on or off based on your comfort.
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