Artificial Intelligence in athenaOne®
AI-native, built for ambulatory care
Every day, AI unlocks new, seemingly unsolvable problems. Our vision for the AI-native athenaOne is a reimagined user experience that will change the way you deliver care, manage revenue, and engage with patients by delivering innovation directly into your existing workflows.
Making intelligent interoperability a reality
As an industry-leading champion for interoperability, we connect practices to a wealth of clinical and financial data. So, what’s next? We’ll use AI to find new ways to deliver value and help improve care for you and your patients.
AI search and summarize
We’ll use AI to find, read, and summarize clinical data from national and local health information exchanges.
Insight integration
Clinical data will be extracted and saved to the patient chart as discrete data points that can highlight key trends.
Result deduplication
Smart data reconciliation will review medication lists to ensure they are clean and accurate.
Introducing athenaAmbient™
Our new, native ambient digital scribe will provide automated note generation, and other real-time insights. athenaAmbient is part of our reimagined AI-native encounter workflow that will help anticipate clinician needs, surface insights, and streamline documentation based on the provider-patient conversation.
An AI-native EHR that’s a true partner
Achieve better patient outcomes while reducing cognitive and administrative burdens with an AI-powered EHR that works with you and for you. Designed the way physicians and care teams work, our AI technology meets you where you are, helping make care more personal.
Documentation relief with AI
Ambient Notes enhances the visit experience and reduces clinical documentation work.
Automate document processing
Soon, AI will save time by extracting clinical data from incoming faxes and saving it to the chart as discrete data points that can help identify trends.
Summaries that save time
Make informed decisions with AI-generated overviews of relevant data.
AI chat-based assistant
Get real-time clinical answers. Our AI assistant will search across patient records and documents to simplify patient data retrieval and improve your results.
Personalize engagement with AI
Connect patients to your practice and provide the right information at the right time. Embedded AI-powered workflows will simplify communication across the patient journey, support reducing gaps, and strengthen connections.
AI assisted communication
Reduce phone tag and call volume with Patient Conversations, which enables two-way texting between practice staff and patients. An AI assistant will manage inbound texts and calls to answer routine questions, handle common requests, and triage to your team as needed.
Proactive appointment rescheduling
Minimize schedule gaps and get patients care faster with automated Waitlist Scheduling. When an appointment is canceled, AI will automatically identify and contact patients to fill the open slot, even on the same day.
Enhanced patient self-scheduling
Patients can soon book appointments based on more complex rules using the online portal or athenaPatient™ app. AI will match requests to the right visit type, provider, and time — speeding access and saving staff time.
Make care easier for patients and your team
An upcoming AI-powered assistant will simplify access to care by interpreting patient requests in the online portal, guiding them to the right resources, and providing personalized support based on their records.
RCM that optimizes your collections and your time
Make every step of your revenue cycle faster, cleaner, and more accurate. Our intelligent model will infuse innovative automation and AI throughout your workflows, helping to ensure optimal reimbursement and new levels of transparency.
Automate insurance selection
Identify and document patient insurance coverage with AI-powered automation that uses card images to reduce documentation time and denials.
Make claim follow-ups count
Accelerate claims collection and save staff time with AI that analyzes payer processing trends to identify the optimal time to follow up.
Eliminate copay guesswork
Streamline front desk collections and patient satisfaction with AI support that will provide your staff with accurate copay predictions.
AI-powered coding relief
Ensure you’re correctly billing while reducing work. AI in athenaOne will help generate accurate claims with suggested codes and modifiers from the encounter.
Keeping you current with SaaS
Future-proofing your practice requires the ability to evolve. athenaOne’s open, cloud-native architecture takes care of that with our unified, single-instance software platform.
Data at your fingertips
Our intelligence layer connects purpose-built AI agents and models with our deep data hub to deliver relevant insights.
Updates without disruption
No complex installations or re-implementations. AI capabilities are automatically installed, clearly identified, and available to all.
Complete AI adoption control
You choose how, when, and if you’re going to use AI features. Toggle them on or off based on your comfort.
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