Features and services

Save time on clinical and administrative tasks, optimize your solutions, and get help increasing your ROI with support from the seasoned consultants on the Advisory Services team. By combining deep industry knowledge with expertise in athenahealth’s products, this add-on service helps you realize the full performance potential of your healthcare organization or practice.

  • Dedicated advisor

    Get business work done more quickly and accurately while freeing your staff for more pressing tasks. All advisors are experienced healthcare experts and are available to work in-office or remotely.

  • Strategic consulting

    Gain insights into how your business operates and drive better performance in areas crucial to profitability. Consulting service offerings include Business Office Optimization, Change Management, Clinical Workflow Optimization, Patient Access Optimization, and VBC/Quality Management.

  • Practice management support

    Get the help you need when you need it. Delegate projects and functions to expert consultants, fill staffing gaps, and get interim leadership support during times of transition.

  • Performance manager

    Drive continuous performance improvement and work to maximize ROI with the support of an expert consultant. Performance managers combine analytics with expertise and work closely with your team to create a customized action plan.

  • Technology optimization

    Improve the quality and efficiency of your staff’s work by automating processes, enhancing analytic and reporting capabilities, and utilizing the full potential of your athenahealth solutions.

  • Data Management

    Reduce your administrative workload and drive better financial performance by automating and streamlining your reporting processes.

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The transformative power of a dedicated advisor

Resurgens Orthopaedics was already a thriving practice when it implemented athenaOne to standardize and enhance performance. But by working with an athenahealth onsite advisor, they were able to increase their patient pay yield by 4%, reduce DAR by 3% and save $1.7M.

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Six months to a top performing revenue cycle operation

Square Care Medical Group (SCMG) decided to separate from its MSO and tapped athenahealth’s strategic consulting services for help. Our team helped design, staff, and operationalize a net-new Central Business Office for go-live in six-months. Within five months of going live, SCMG’s performance was consistent with 90th percentile benchmarks.

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