Healthcare consulting & advisory services

Experts ready to help improve your practice’s performance

Features and services

Drive better clinical and financial outcomes for your organization by partnering with Advisory Services. Our expert teams identify opportunities across your staff, processes, and technology to help improve your organization’s performance.

  • Managed Services 

    Save time by outsourcing coding, credentialing, RCM, authorization, and call center work. Available support staff can help you address supplemental projects and IT work without adding head count.

  • Consulting Services 

    Improve your care quality, profitability, and patient experience with expert consultation support that helps identify performance optimization opportunities, provide configuration reviews, offer onboarding support focused on enhancing profitability, and more.

  • Data & Analytics Services

    Identify opportunities to improve your performance with enhanced data visibility through analytics, reporting, and insights.

  • Integration Services

    Support for all your integration needs, regardless of format, so you can provide an exceptional experience across systems for clinicians and patients.

Physician and staff reviewing medical records on a tablet.

Accelerated insights with automated reporting

CASE STUDY

OrthoLoneStar was struggling with capturing financial trends, error-prone testing and validation processes, and an inability to measure performance. With the help of our Advisory Services, OLS was able to increase return patient visits by 7% and contractual adjustments by 9%. 

dermatologist examining a mans face using medical equipment

Automation saves time, money, and rework

CASE STUDY

APDerm, a growing dermatology network in New England, was struggling with increasing operational complexities. With the help of athenahealth’s Advisory Services, they developed a Robotic Process Automation Framework that led to enhanced performance including saving $400K annually and an overall DAR reduction of 20%. 

Man handing credit card over for payment to female behind the desk

Improving workflows and reimbursements

CASE STUDY

CenterPlace Health—an FQHC with seven locations—needed help analyzing their performance and improving their RCM process. With the help of athenahealth’s Advisory Services, CenterPlace Health was able to increase in-patient visits by 42% and time-of-service copays by 124%.

Two women smiling and reviewing display from an open laptop

Six months to a top performing revenue cycle operation

CASE STUDY

Square Care Medical Group (SCMG) decided to separate from its MSO and tapped athenahealth’s strategic consulting services for help. Our team helped design, staff, and operationalize a net-new Central Business Office for go-live in six-months. Within five months of going live, SCMG’s performance was consistent with 90th percentile benchmarks.