Healthcare consulting & advisory services
Experts ready to help improve your practice’s performance
Features and services
Save time on clinical and administrative tasks, optimize your solutions, and get help increasing your ROI with support from the seasoned consultants on the Advisory Services team. By combining deep industry knowledge with expertise in athenahealth’s products, this add-on service helps you realize the full performance potential of your healthcare organization or practice.
Dedicated advisor
Get business work done more quickly and accurately while freeing your staff for more pressing tasks. All advisors are experienced healthcare experts and are available to work in-office or remotely.
Strategic consulting
Gain insights into how your business operates and drive better performance in areas crucial to profitability. Consulting service offerings include Business Office Optimization, Change Management, Clinical Workflow Optimization, Patient Access Optimization, and VBC/Quality Management.
Practice management support
Get the help you need when you need it. Delegate projects and functions to expert consultants, fill staffing gaps, and get interim leadership support during times of transition.
Performance manager
Drive continuous performance improvement and work to maximize ROI with the support of an expert consultant. Performance managers combine analytics with expertise and work closely with your team to create a customized action plan.
Technology optimization
Improve the quality and efficiency of your staff’s work by automating processes, enhancing analytic and reporting capabilities, and utilizing the full potential of your athenahealth solutions.
Data Management
Reduce your administrative workload and drive better financial performance by automating and streamlining your reporting processes.
Accelerated insights with automated reporting
OrthoLoneStar was struggling with capturing financial trends, error-prone testing and validation processes, and an inability to measure performance. With the help of our Advisory Services, OLS was able to increase return patient visits by 7% and contractual adjustments by 9%.
Automation saves time, money, and rework
APDerm, a growing dermatology network in New England, was struggling with increasing operational complexities. With the help of athenahealth’s Advisory Services, they developed a Robotic Process Automation Framework that led to enhanced performance including saving $400K annually and an overall DAR reduction of 20%.
Improving workflows and reimbursements
CenterPlace Health—an FQHC with seven locations—needed help analyzing their performance and improving their RCM process. With the help of athenahealth’s Advisory Services, CenterPlace Health was able to increase in-patient visits by 42% and time-of-service copays by 124%.
Six months to a top performing revenue cycle operation
Square Care Medical Group (SCMG) decided to separate from its MSO and tapped athenahealth’s strategic consulting services for help. Our team helped design, staff, and operationalize a net-new Central Business Office for go-live in six-months. Within five months of going live, SCMG’s performance was consistent with 90th percentile benchmarks.
