Thinking about multiple EHRs for your multispecialty practice? There’s a better way.
For those running multispecialty practices, operating at the intersection of clinical complexity and operational precision is the norm. Managing several distinct workflows, documentation needs, and billing requirements is a constant challenge — all while still delivering a consistent patient experience and meeting evolving regulatory standards. Practice leaders need technology that can handle these challenges without introducing new inefficiencies or tradeoffs in care quality.
Many EHR systems force practices to choose between flexibility and standardization or rely on multiple systems that do not communicate well with each other. These compromises can introduce risks, inefficiencies, and data gaps. But athenaOne® is built differently. It delivers a single, unified, integrated EHR that supports diverse specialties on one platform. athenaOne can provide the workflows, insights, and operational rigor multispecialty practices need to thrive.
One integrated EHR built for multispecialty complexity
Multispecialty practices often combine primary care with services such as orthopedics, women's health, urgent care, behavioral health, or community health. A one-size-fits-all EHR can struggle to meet the demands of each; but running separate systems can create silos that slow care delivery and complicate operations.
athenaOne is an integrated EHR designed to support multiple specialties within a single patient record and operational framework. Its foundational Advanced Intelligence Layer continuously analyzes data across the network and instantly deploys updates to help surface insights, automate workflows, and support smarter decision-making across specialties.
Instead of an expected fragmentation of care, athenaOne enables practices to manage complexity without losing visibility, consistency, or control.
Configurable EHR workflows that adapt to how clinicians practice
Multispecialty practices need EHRs that reflect how clinicians actually work. athenaOne offers specialty-tailored templates, configurable documentation, and flexible workflows that support both primary care and specialty services. For example, it has primary care templates designed for preventive visits and orthopedic workflows optimized for imaging and procedure notes. These all live within a single platform. Here are some highlights:
- athenaOne allows clinicians to document efficiently while maintaining standardization across the organization. It supports quality reporting, operational oversight, and consistent patient experiences. Also, rather than locking practices into static systems that age quickly, athenaOne is designed to grow alongside clinical practice as EHR development continues to evolve.
- athenaOne is built to scale alongside multispecialty practices. Its integrated clinical workflows are designed to support new providers, additional specialties, and increasing patient volume without requiring separate systems or major reconfigurations.
- athenaOne enables organizations to expand services and complexity, but it's not about endless configuration. It is about giving clinicians the right tools — at the right time — without increasing administrative burden. For example, an orthopedist and a primary care provider can document the same patient using workflows tailored to their specialty, such as relevant prompts, macros, and data fields, while contributing to a single, unified patient record.
athenaOne can provide the workflows, insights, and operational rigor multispecialty practices need to thrive.
Turning EHR data into operational and financial performance
Disconnected clinical and financial systems slow practices down and increase the risk of errors. athenaOne tightly integrates clinical documentation, medical billing software, and patient engagement tools into a single platform.
Clinical data captured in the EHR directly powers downstream billing workflows in athenaOne. Through a continuously refined billing rules engine, documentation entered during the clinical encounter helps guide coding, charge capture, and payer-specific requirements across specialties. This connection helps practices improve documentation accuracy.
For example, as clinicians document encounters, athenaOne can automatically surface prior authorization needs and support tools like Express Authorizations to help determine requirements and obtain approvals without leaving the workflow. By connecting clinical actions to billing processes in real time, athenaOne reduces manual handoffs, minimizes rework, and supports cleaner claims submission. This can help practices get paid more efficiently without adding administrative burden.
By eliminating silos between care delivery and operations, athenaOne helps practices spend less time reconciling systems and more time focusing on patients and performance.
Patient engagement tools that support quality and close care gaps
Multispecialty practices must deliver a consistent patient experience when patients see multiple clinicians. athenaOne's patient engagement tools work across specialties and cater to how patients use digital tools. Some of these tools include online scheduling (with forthcoming AI-powered waitlist scheduling capabilities), digital intake, and secure messaging and delivery of information within the patient portal and/or the athenaPatient™ app.
athenaOne's patient engagement tools do more than improve convenience, they help close care gaps by supporting appointment reminders, follow-up prompts, and patient outreach campaigns. These actions are key drivers of quality performance and patient outcomes. When engagement tools are powered by accurate EHR data, practices are better positioned to meet quality metrics and support value-based care initiatives.
Interoperability that strengthens care coordination and population health
Electronic health record compatibility across care settings is essential for multispecialty practices. Clinicians rely on data from hospitals, labs, imaging centers, and external specialists to deliver safe, coordinated care.
athenaOne's interoperability capabilities, supported by the Advanced Intelligence Layer and expanding TEFCA participation for eligible clinicians, help enable and empower cleaner data exchange across systems and care settings. This helps reduce duplication, improves continuity, and supports population health management for practices caring for complex patient populations.
Interoperability is not a check-the-box feature. It is a long-term investment in safer care, better outcomes, and sustainable practice growth.
Data-driven insights for compliance and value-based care
Multispecialty practices need to balance day-to-day operations with reporting requirements and long-term strategy. athenaOne provides built-in dashboards and reporting tools, such as Data View and AI-powered insights within Data Explorer, that give practice leaders visibility across specialties.
athenaOne's tools surface patient measure status, highlight non-compliant results, and reduce time spent on manual chart review. Deep links within AI-generated narratives guide users directly to relevant sections of the patient chart, making it easier to take action and close quality gaps.
For example, Chart Assistant with Sage streamlines clinical workflows by providing clinicians with fast, digestible information in response to their clinical queries in real time. Instead of poring over multiple progress notes, diagnostic reports, or scanned documents, the clinician can ask Sage to surface insights highlighting relevant diagnoses, lab values, medications, and recent clinical events.
These insights support regulatory compliance, quality programs, and value-based care initiatives by turning EHR data into actionable intelligence. With clearer performance signals, leaders can make informed decisions with confidence.
Scalable by design for growing multispecialty practices
Many small practices evolve into multispecialty organizations over time. athenaOne is designed to scale alongside that growth without forcing disruptive system replacements or reimplementations.
Practices can add providers, specialties, and services while maintaining a single, unified EHR platform. This scalability protects technology investments and supports long-term strategic planning.
Furthermore, athenaOne users can opt for add-on services that enhance the delivery of specialty care. One example is Ambient Notes, which uses ambient listening and generative AI technology to automate clinical note generation, freeing the clinician to focus on the patient instead of the chart. Additionally, the athenahealth Marketplace features plug-and-play capabilities from more than 620 Marketplace partners, providing the functionality and flexibility that multispecialty practices need to optimize athenaOne for their unique purposes.
A long-term partner for multispecialty success
athenaOne stands out as a lifecycle partner for multispecialty practices. It delivers a unified EHR, specialty-specific workflows, seamless interoperability, and optimized revenue cycle management. athenaOne helps meet today's multispecialty practice demands and leads the way for their future.
Learn how athenaOne can support multispecialty success.
