athenaCommunicator ®

Stay connected with patient engagement solutions for hospitals

https://caas.athenahealth.com/sites/default/files/BANR_CND_MalePatient_Phone_DGT.jpg

Features and services

Automated messages

Patients receive automated reminders for appointments, billing, and follow-up care. As well as alerts to see test results in the patient portal.

Simple patient portal

Connect with your community via mobile-optimized portal. Patients can review health history, pay bills, schedule appointments, and more.

Call support

Live phone operators can reschedule or cancel appointments, take payments, and offer support in Spanish.

Better bottom line

Our patient engagement service helps hospitals escape no-shows and keep schedules full—there could be a 4% drop in no-show rate.*

 Automated messages

Automated messages

Patients receive automated reminders for appointments, billing, and follow-up care. As well as alerts to see test results in the patient portal.

 Simple patient portal

Simple patient portal

Connect with your community via mobile-optimized portal. Patients can review health history, pay bills, schedule appointments, and more.

 Call support

Call support

Live phone operators can reschedule or cancel appointments, take payments, and offer support in Spanish.

 Better bottom line

Better bottom line

Our patient engagement service helps hospitals escape no-shows and keep schedules full—there could be a 4% drop in no-show rate.*

Play button
Services Demo
See athenaCommunicator in Action

Helping you stay connected, reduce no-shows, and keep your community engaged in their care. Watch how it works.

View demo
520M

automated patient messages delivered annually*

*Based on athenaNet data as of May 2018

Effective patient engagement solutions for hospitals involve sending the right message at the right time. We call, email, or text to set your community up for their best health.

Our services

  • Electronic Health Records

    An EHR that’s easy to use, letting you focus on patients—not computer screens.

    View service details
  • Medical Billing

    When you partner with athenahealth, chasing down payments isn’t your job. We make it ours.

    View service details
  • Patient Engagement

    Secure messaging and a full patient portal let you stay connected—before, after, and in between visits.

    View service details
  • Population Health

    Easily achieve the clinical and financial outcomes you need to thrive with value-based care.

    View service details
  • Care Coordination

    Simpler, efficient order management. Transparent, secure data for care collaboration.

    View service details
  • Epocrates

    The medical reference app that displays safety, diagnostic, and treatment information—in the moment of care.

    View service details

Ready to talk?

Let's find a time that's convenient for you. 

Schedule a 1:1 Meeting