Drive engagement and health management

Patient Engagement

Foster improved patient relationships, health management, and satisfaction through self-service tools that support easy access to communication, health information, and digital payments.

Increase access to care information

Help keep patients engaged beyond the visit with convenient access to their health information, test results, appointment management, secure messaging, and more.

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Digital records access

Offer patients digital access to their health records, test results, appointment management, and more through our Patient Portal.

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Mobile patient access

Allow patients to access health information, securely communicate with clinicians, and more, on the go with our mobile app.

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Telehealth access

Offer patients meaningful care through virtual visits with our embedded telehealth capability.

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Empower patient self-service

Improve the patient experience while relieving administrative burden for your staff with intuitive self-service tools that enable patients to stay active in managing their care.

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Patient self-scheduling

Offer patients convenient, online scheduling and appointment management at any time.

Self check-in

Drive efficiency and reduce no-shows by capturing information through screeners and consent forms before appointments.

Online patient payment

Collect payments faster, while reducing staff work by offering patients a variety of digital payment options.

Reduce administrative work

Automate routine administrative tasks to alleviate burden and save time, freeing your staff to focus on other work.

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Automated outreach messaging

Help close care gaps with automated messaging that notifies patients of important actions or information.

Live operator

Offer real-time complex scheduling and payment support to patients who require personal assistance.

Targeted outreach

Create your own messaging campaigns to contact specific patient populations with relevant, targeted communications at scale.

athenaPatient app

Support patient access anywhere

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Give patients the ability to access their health information, communicate with their care team, pay bills, and more through athenaPatient, our intuitive mobile app.

Learn more about athenaOne’s Patient Engagement

Resource Center
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patient communication

A pediatric practice addresses care gaps with patient engagement tools

  • 78%
    in telehealth volume first 6 weeks
  • 27%
    on average in MoM checked-in appointments
Read more

One solution. One partner. One goal—your success

athenaOne


*This customer is part of our Client Advocacy Program and was not compensated for this content.