Four upgrades for practice management in the new release

Smarter medical practice management with integrated EHR and practice management tools

Running a healthcare practice today means balancing complex clinical workflows, revenue cycle pressures, and constantly changing regulations — all while keeping patients at the center of care. These challenges can create administrative bottlenecks, slow revenue capture, and make it difficult to stay current with compliance requirements.

At the same time, medical practice management software and practice management EHR tools are helping practices work smarter. Platforms like athenaOne®, which integrate patient records, scheduling, and billing while ensuring access to the latest technology, are enabling practices to reduce manual work and improve operational performance.

The Summer 2025 athenaOne release introduces four targeted, impactful enhancements that address your revenue cycle challenges. Every feature draws on the collective intelligence of our network — from real customer feedback to automatically updated regulatory requirements — so your practice benefits from both the latest innovations and the most current information.

Here are four ways athenaOne helps practices stay ahead, automatically.

#1: Identify Medicare underpayments and overpayments with practice management software

Most practices know the frustration when Medicare payments seem too low, but verifying them means diving into complex fee and allowable schedules that constantly change. Maintaining these spreadsheets is time-consuming, often leaving thousands of dollars in underpayments unrecovered and overpayments unclaimed or unadjusted.

The new Medicare-Only tab in the athenaOne Payment Mismatch Tracking report simplifies revenue recovery, calculating expected Medicare allowables with no uploads required. This is where practice management EHR integration pays off — intelligent interoperability pulls and applies the latest CMS fee schedule logic directly from federal sources, updating quarterly or immediately when CMS makes changes. 

The impact: 

• The system automatically flags underpayments and overpayments based on the latest CMS fee schedule.
• You can download detailed CSV reports with claim references for direct follow-up with CMS.
• Revenue capture improves while staff spend less time on manual processes.
• Staff spend less time on spreadsheets, confident that the practice isn’t leaving money on the table.

With underpayments and overpayments flagged and addressed automatically, your practice can capture revenue confidently without extra administrative work.

The platform’s network-powered updates and integrated workflows allow practices to continuously adapt and improve without disruption.

#2: Manage multi-encounter billing with less rework: a medical practice management approach to bundled services

Multi-encounter billing is common for bundled services like obstetrics care, joint replacements, or ongoing therapy. Linking or unlinking appointments used to require deleting and recreating entire claims, which is time-consuming and prone to errors.

Now, athenaOne lets you add or remove linked appointments directly from the Visit and Claim Update page. The superbill, which itemizes services for accurate billing, updates automatically. 

The impact:

• Updates to linked appointments happen automatically when care plans shift.
• Claims are cleaner and have fewer errors.
• Staff can focus on patients instead of rework.
• Charges and diagnoses on the superbill update automatically to reflect the care delivered.

By simplifying complex billing, athenaOne ensures your claims are accurate, reducing errors while freeing staff to focus on patients.

#3: Store and access good faith estimates (GFEs) automatically

Previously, GFEs for self-pay patients could be generated and shared, but storing them for later reference was difficult.

Now, whenever a GFE is created and shared, athenaOne automatically saves it to the patient's chart and the View Patient Appointments page. (If it's created but not shared, it isn't stored.) This ensures regulatory compliance while improving transparency and enhancing financial workflows for both staff and patients. 

The impact:

• GFEs are stored automatically in the patient chart and appointment view to meet federal recordkeeping requirements.
• Patients and staff have a clear cost history for reference.
• There is no need for external storage tools.
• All patients, including those without insurance, consistently have access to clear cost information.

Automatically storing GFEs ensures maintains necessary compliance and fosters transparency, giving both staff and patients easy access to accurate cost information.

#4: Reschedule multi-resource appointments in a single workflow

Complex procedures — like surgeries requiring multiple rooms, equipment, and coordinated provider schedules — used to be cumbersome to manage. Staff had to reschedule each appointment separately, increasing administrative work while risking errors and delays.

Now, all appointments in a multi-resource series display in a single reschedule workflow. Staff can adjust times, add resources, or make changes while viewing the full series in context. 

The impact: 

• Rescheduling takes minutes instead of hours.
• Conflicts and missed resources are minimized, keeping care on track.
• Coordinated scheduling supports smoother experiences for both patients and staff. Complex appointments stay organized, saving time and reducing stress for everyone involved.
• Complex appointments stay organized, saving time and reducing stress for everyone involved.

This streamlined workflow keeps complex appointments aligned, saving time and reducing stress for both staff and patients — a hallmark of effective medical practice management software.

Transforming practice management through automation and network intelligence

Healthcare is becoming increasingly complex, leaving practices to manage revenue, compliance, and patient experience all at once. Medical practice management is evolving to meet these demands, with automation, real-time data updates, and intelligent workflows now essential tools for practices that want to stay ahead. By reducing manual, error-prone tasks, practices can focus on higher-value work, like optimizing financial performance and improving patient care.

athenaOne brings these principles to life. The platform’s network-powered updates and integrated workflows allow practices to continuously adapt and improve without disruption. The result is a system that not only keeps up with regulatory changes and operational demands but also helps practices anticipate challenges and capture opportunities for better outcomes.

Experience how the latest capabilities can streamline operations, help maximize revenue, and enhance patient care — start exploring athenaOne today.