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How Sibley Hospital reduced noise – and stress – for nurses and patients alike
'Lyme literacy' varies, but most people with tick bites plan to contact their PCPs
Peer counselors improve patient satisfaction at Virginia Mason Health System
Pediatrics group taps mobile tech to increase well-child visits
'Lay caregivers' don't get the training or support they need, writes Peter Aran, M.D.
How email outreach increased Medicare wellness exams
Two chief medical officers on how to navigate shared decision-making
Do they have lower expectations — or more attentive providers?
Here's what 200,000 patient surveys reveal about customer satisfaction