How no-shows impact patient loyalty across ages and conditions
Treat the whole patient and focus on what matters to them
Hospitals adjust to growing competition from retail clinics and urgent care centers
Horizon Health tackles outreach in a community accustomed to 'toughing it out'
How a five-component intervention helped move wary parents from hesitancy to agreement.
"Flipped discharge" closes care gaps for vulnerable elders
Patients with high balances are less likely to return for care – but practices have options.
Adopt these strategies for working with patients to increase patient pay
Adopt these tactics to enable providers to fully focus on the patient at every visit