Features and services
Achieve better revenue cycle outcomes and staff productivity by infusing game concepts into daily tasks. athenahealth Gamify challenges your staff to play, compete, and perform at their highest level by rewarding them for following best practices and working efficiently.
Keep game and organizational goals aligned with real-time data and actionable information.
Track individual performance with detailed analytics and influence outcomes with feedback that reinforces best practices in the moment.
Drive friendly competition by displaying individual and team performances. Regularly provide recognition and actionable information to your entire staff.
Improve employee engagement and performance by including KPIs and celebrating achievements of all sizes.
RCM optimization through gamification
Sharp HealthCare was looking for new ways to optimize their RCM performance. By gamifying their revenue cycle workflows with athenahealth Gamify, they were able to increase productivity in credit balance by 31%, in customer service by 21%, and in bills productivity by 18%. Task lag was also reduced by 10%.
real-time visibility into employee and team performance.
“The goal is to reward employees for improving performance. Each employee can see exactly where they are on their own screen, learn how far they are from the next person, and make changes.”
— Gerilynn Sevenikar, VP of Hospital Revenue at Sharp HealthCare