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Please feel free to give us a call at 800.981.5084 .
Coordinating patient care is anything but a smooth process. There's redundant work, failed follow-through, excess phone calls, even medical errors—all having a negative effect on patient care and financial results.
athenaCoordinator Core minimizes distractions at every stage of care coordination, starting with a streamlined order creation and transmission process. Healthcare facilities that receive orders—labs, imaging centers, hospitals, specialty providers, home health/DME, pharmacies, and more—get the right information with far less work, and are immediately connected to our growing network of providers.
This simplified electronic order transmission service delivers clean, legible orders that reduce the need for call-backs or follow-up faxes. We sift out superfluous details so you get only relevant clinical, billing, and demographic information, plus insurance eligibility status, right when you need it.
Answer your athenaCoordinator Core FAQs here.
As an in-network athenaCoordinator Core client, you receive a special designation in the athenaClinicals EHR workflow. This makes it easy for our athenahealth providers to identify our partners for improving care coordination. And with real-time access to orders via our athenaCoordinator Core Receiver Portal, your staff can take a proactive approach to scheduling patient referrals and managing the work. The Receiver Portal also provides visibility into our growing Network of providers, referral management reporting and access to Compendium Self-Management, where appropriate.
Leverage the largest network in healthcare by building connections with athenahealth. Labratory and imaging orders interfaces are included in our scope of service for athenaCoordinator Core clients (subject to minimum order thresholds) because we believe that interoperability is a win-win for everyone involved; including our athenaClinical EHR users. Mapping your compendiums and Ask at Order Entry questions (AOE's) directly correlates to a higher first-pass clean Order rate and improved labeling of test results. Self-managment is provided through your Receiver Portal.
athenaText, our secure text messaging service developed for healthcare, helps providers communicate securely and effectively. Providers can collaborate on care immediately - via mobile or from within our EHR - by sharing text messages, images and medical information without the worry of violating HIPAA compliance. And, for more efficient care collaboration, providers gain access to our directory of over one-million U.S. clinicians and quickly reach care teams or "in-network" providers through preloaded contact groups. Providers can also use athenaText to send annotated messages right from our EHR, withinformation taken from our built-in drug reference app, Epocrates®.
• You are already an athenahealth Client contracted for services other than athenaCoordinator Core – please contact your Account Manager.
• You receive less than 200 Orders per month from athenaClinicals clients but want to build an Orders interface with Athena – please Email us.
Thank you for signing up for our athenaCoordinator Core service. We are excited that you have decided to partner with us to streamline the patient care experience and improve interoperability.
If you are NEW to athenaCoordinator Core, please download and complete the Universal Data Collection form so that we can setup your users and activate your locations In-Network. Email it to us and we will have your Portal live live in 3-5 business days. Someone from the Strategic Partner Team will contact you.
(*Note that this is separate from any interface project implementation process.)
View or print Terms and Conditions.
If you are an existing athenaCoordinator Core client and have received this email as a result of re-contracting, thank you for your continued partnership in making healthcare work as it should. No further action is necessary. However, we do encourage you to log in to your athenaCoordinator Portal to verify your location listings* in athenaNet and confirm the accuracy of your users**. If you should have any questions or need to make changes, please email the Strategic Partner Team.
*To access your Location Listings, go to Reports > Coordinator Reports > Organization’s List of Clinical Providers
**If you are the User Admin for your organization, you can review your Portal users by clicking the Gear in the header of your Portal > User (under Admin column) > Users (left menu bar) > Click Search. If you are not the User Admin but need to make changes, please email us.
Welcome to enhanced ordering and improved connectivity.
Please feel free to give us a call at 800.981.5084 .
Providers on our medical billing and practice management service get paid more, faster, with less work.
Our award-winning Electronic Health Records (EHR) service gives providers greater control, so they can focus on what they do best.
Patient communication services that reduce no-shows by 8% and keep providers better connected to our patients.
A complete end-to-end service for seamless care coordination across the continuum, no matter where patients seek care.