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Population Health

athenahealth Population Health

A complete population health service

Our cloud-based approach to population health helps organizations achieve quality goals quickly at lower cost, while optimizing utilization.
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athenahealth Population Health

Thrive at Risk with Proven Population Health Management Services

With over 10 years of proven results, athenahealth Population Health is your partner on the path to managing care for your entire population. This service delivers transparency into population trends and quality measures, identifies and informs patients in need of care, and provides robust care management workflows to engage patients in their health and wellness.

A single service to manage care for your patient population results in three unmatched outcomes: improved results in quality measures,  lowered cost growth, and improved patient experience.

population health management

Powerful Data Aggregation

Network data underlies everything that athenahealth Population Health offers. Our rapid aggregation and normalization of data from disparate data sources enables you to effectively manage and analyze costs, quality, care and patient engagement.

Analytics and Reporting

athenahealth Population Health gives your organization a single, integrated platform with a consolidated view of providers, patients, quality, and risk breakdowns. Utilizing our extensive reporting library,  your team can easily analyze performance across multiple complex quality programs to identify gaps in care, understand network utilization and out-of-network referral costs, manage total medical expenses, and  monitor total population risk.

Quality Management

Our integrated quality management engine gives you a full view of patient process and outcomes measures and helps you address care gaps with automated patient outreach services.

Our in-house experts provide proactive coaching and deep knowledge of quality measures and reporting processes to help you succeed. Our CMS ACO reporting tool helps accelerate the annual process of GPRO tracking and reporting on quality measures for CMS. 

Care Management

athenahealth Population Health provides a global library of care management content, curated by care management experts. Our comprehensive patient care plans include assessments, goals, and opportunities for patients to engage in their own health. 

Care Managers have a comprehensive platform to monitor and manage patient care with a consolidated view of their patients, including quality programs and utilization patterns, resulting in greater efficiency and timely interventions.

Patient Engagement

athenahealth Population Health features fully integrated patient outreach services offering robust patient identification and automated messaging capabilities. Clinically-relevant messages are sent to patients via email, text message and phone, using clear patient-centric calls to action. Outcomes are tracked at each stage of the outreach process, leveraging best practices from across the athenahealth network to maximize patient engagement.

The industry's only ACO guarantee

With our population health services, your organization can take on risk without the risk. We guarantee you'll receive an ACO MSSP shared savings payment. If you don't, you don't pay for our service. It's that simple. See details.

45 % Improvement in ACO MSSP quality scores



16 % increase in network retention (over five years)



55% lower cost growth than national average



63% of 2014 MSSP clients earned shared savings



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Our cloud-based services include:

Electronic Health Records

Our award-winning Electronic Health Records (EHR) service gives providers greater control, so they can focus on what they do best.

Revenue Cycle Management

Providers on our medical billing and practice management service get paid more, faster, with less work.

Population Health

Patient communication services that reduce no-shows by 8% and keep providers better connected to our patients.

Patient Access & Care Coordination

A complete end-to-end service for seamless care coordination across the continuum, no matter where patients seek care.


Clinical intelligence from the most trusted mobile medical reference is embedded inside our EHR workflow.

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