Our award-winning Electronic Health Records (EHR) service gives providers greater control, so they can focus on what they do best.
athenahealth Population Health
Partner with us on your population health journey
athenahealth Population Health
Population health: the athenahealth advantage
We focus on results. Our network-enabled service model tracks performance at the client and network level, looking for opportunities to improve outcomes and drive better financial and clinical performance. Our clients consistently outperform industry averages in key population health metrics, such as improved shared savings and quality performance scores.
We are uniquely invested in your success. We are so confident in our service, we guarantee it. If you don’t receive a shared savings payment for MSSP performance, you pay us nothing for those attributed beneficiaries.1 Our at-risk pricing is all-inclusive—there are no fees for interfaces, data transfers, onboarding, or training.
We work with your EHR. And every other EHR. Our EHR-independent platform lets you and your users access clinical data in a single, longitudinal patient record, made more robust with payer claims, pharmacy data, lab data, and more. Our service was built on the principle that we will work with any and all EHR vendors to surface the right data and make it actionable for you and your clinical teams.
We enable patient self-management. With athenaWell, our patient-facing web and mobile app, patients can easily access and self-report on their care plan wherever and whenever is most convenient for them. This gives your care managers visibility into patient activities between visits, helps keep patients on track, and increases care manager productivity.
Here's how we do it:
It all starts with data. With 13 years of experience aggregating complex data from multiple sources, we've developed a confident, competent data aggregation experience for our clients. We take a consultative approach to data aggregation to help clients understand what data sources are most relevant and useful based on their business goals. Then we normalize your data into a single taxonomy—regardless of source. The result: a 360-degree view of network utilization and of each patient that is immediately actionable.
How do you win at quality? With the right combination of data and expertise. athenahealth combines intuitive quality management reporting and dashboards with in-house performance coaching to maximize your organization’s quality performance. Quality dashboards help staff uncover patient-level care gaps to optimize pre-visit planning workflows and target patient outreach to bring patients in for needed care. Performance coaches leverage insights from the athenahealth network and consumer marketing best practices to design and execute customized outreach campaigns to close care gaps as they arise.
As a result, athenahealth clients have outperformed the national average on 25 of 33 MSSP quality measures, including both composite measures.
More effective care for your patient population. More efficient utilization of your care management team. athenahealth Population Health makes it possible to reach more patients, more effectively.
We provide a curated library of care management content, featuring comprehensive patient care plans that include assessments, goals, and opportunities to engage patients in their own health. Our care management platform gives care managers a consolidated view of their patients, including quality programs and utilization patterns, and provides transparency for care teams across sites of care to facilitate better and more efficient coordination.
The athenaWell app creates visibility into patient activities between visits and empowers patients to track and report on their own progress against care plans. This added insight and efficiency helps you scale care management across more risk programs, and expand your efforts to address rising risk populations.
With millions of lives covered on athenahealth Population Health, we know what keeps patients engaged—and so will you. Our fully integrated services allow patients, family members, and care teams to stay connected.
Automated patient outreach capabilities help you send clinically relevant messages to patients via email, text, and phone, with clear calls to action. Outcomes are tracked at each stage of the outreach process, leveraging best practices from across our network to maximize patient engagement and improve clinical outcomes. Keeping patients engaged with their care team and taking an active role in their own care is achieved through the athenaWell web and mobile app. Patients can access—and self-report on—their care plan wherever and whenever is most convenient for them, increasing patient engagement and care plan adherence.
Our cloud-based services include:
Providers on our medical billing and practice management service get paid more, faster, with less work.
Patient communication services that reduce no-shows by 8% and keep providers better connected to our patients.
A complete end-to-end service for seamless care coordination across the continuum, no matter where patients seek care.