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Engaging your patient community and reducing tasks

  • 17.5%
    increase in Patient Portal adoption
  • 18.5%
    increase in monthly payments made through the portal
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Patients are engaged with a laptop, discussing strategies for improving health plan member retention rates.
  • Christine Davis
  • November 26, 2025
  • 4 min read
payer solutions

Boosting member retention rates for health plans

Why do health plan members complain to their employers? Here’s what matters for member retention.
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Engaged patients are loyal patients

Learn how digital engagement tools improve care and retention.

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