We'll help you get the most out of our partnership, even tracking performance to catch small issues before they're big problems. With athenahealth client support available whenever you need it, you’re never left to fend for yourself.
With us, you don't get a software vendor, you get a business partner. Our aligned incentives mean we strive to get you paid every dollar—and help you avoid penalties. And we're by your side for every twist and turn on the path.
Our approach to athenahealth client support
We connect the dots on value-based healthcare programs, so you stay ahead of industry change.
You’ll get up to speed with comprehensive onboarding and continued training.
Get help whenever you need it: we offer 24/7 emergency support.
Webinar: Run Your Practice Like a Business
Our approach sets us apart
InteroperabilityWith thousands of connections, you’ll get the patient information you need.Get connected
athenahealth networkPut our network intelligence–pulled from 100,000+ providers—to work for you.Learn from insights
Improved efficiencyWe automate the work slowing down our clients, or take it off their plates entirely.Reduce your workload
Master MACRA and MIPSAmidst changing healthcare regulations, we can keep your organization future-proof.Depend on stability
Cost and valueUnlike software, we're not a sunk cost. Your investment will drive real returns.Explore costs
Client supportYou’re our partner, with onboarding and on-demand guidance, anytime.Count on support
athenaOne—our suite of integrated, network-enabled services—works to deliver measurable financial and clinical results for providers, with accessible, steadfast support from our expert teams.
Electronic Health RecordsView service details
An EHR that’s easy to use, letting you focus on patients—not computer screens.
Medical BillingView service details
When you partner with athenahealth, chasing down payments isn’t your job. We make it ours.
Patient EngagementView service details
Secure messaging and a full patient portal let you stay connected—before, after, and in between visits.
Population HealthView service details
Easily achieve the clinical and financial outcomes you need to thrive with value-based care.
Care CoordinationView service details
Simpler, efficient order management. Transparent, secure data for care collaboration.
EpocratesView service details
The medical reference app that displays safety, diagnostic, and treatment information—in the moment of care.
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