Problem-solver, for sure. Action-oriented ... and maybe “take-charge.” [laughs]

A lot of people who work at athena are problem-solvers. I think that's what we all have in common — everybody wants to make a difference.

I think that innovation is not just creating an innovative solution or something new. It’s also how your brain works when trying something new, and challenging yourself to do something different. Or even just doing something that someone else has done slightly differently, or slightly better. When the layperson thinks of innovation, they think of somebody making Facebook, or starting from nothing and making something that turns out amazing. And that happens. But it's a lot easier to be innovative in that sense than to try something new and then make Facebook. [laughs]

When I saw that there were a lot of people — my family included — struggling to figure out how and where to get COVID vaccines, I was like ‘I'm a web developer. And my baby's sleeping.’ I had a little voice inside me that said, ‘One person might be able to use this. So you should do it. And then, share it.’  One person can make a difference. You have to just challenge yourself to make that jump and go for it.

I am working on our chronic care management offering now. The work’s definitely not monotonous, even though we have our routines. We have a team meeting every morning to make sure that everybody is able to do good work throughout the day. And I take a lunch break with the same people every day. I love having that routine. But our work is anything but! We're working on new micro services in the cloud, and new technologies.

[With chronic care management] I think that we're tackling a really cool problem at the intersection of value-based care and fee-for-service. And I personally relate to the cause a lot, having a disabled kid at home. I understand the need for having care management, and how having that attentive care between visits can really create better outcomes for patients.