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Streamlining operations with self check-in

  • 56%
    increase in digital self check-ins
  • 80.4%
    Reduction in average patient demographic claim holds
  • 14.5%
    Increase in the average month-over-month Patient Portal Payment rate
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A conceptual image related to the rules and best practices for patient engagement.
  • athenahealth
  • March 18, 2026
  • 6 min read
interoperability and EHR

When patients buy meds online: What you need to know

When patients buy meds online, care gaps emerge. Discover strategies to maintain quality care.
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Engaged patients are loyal patients

Learn how digital engagement tools improve care and retention.

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