Resource Center
All ContentBlogCase StudiesCustomer Success StoriesebooksWebinars
Efficient providers are happy providers
- 10.73%Average after-hours % (compared to athenaOne average of 22.67%)
- 58%Of providers at Mali & Mali have a same-day encounter close rate of over 90%
More resources
Mia James
Mia James is a content marketer and strategist with 20+ years of experience in healthcare and health technology. She writes about healthcare innovation, including AI, revenue cycle management, practice operations, interoperability, and value-based care.</p
Read more- athenahealth
- August 13, 2026
- 5 min read
AI in healthcare
Choosing an AI vendor means choosing an innovation partner
See how EHR AI adoption improves when vendors collaborate with clinicians and practices.
Read more- athenahealth
- August 12, 2026
- 4 min read
AI in healthcare
What’s new in the athenaOne® Summer Release
See how healthcare workflow automation helps teams work smarter. Read more.
Read more- athenahealth
- August 10, 2026
- 5 min read
practice management
The work hiding inside "simple" patient requests
Discover four ways AI can help practices manage the manual work behind patient requests efficiently.
Read moreMia James
Mia James is a content marketer and strategist with 20+ years of experience in healthcare and health technology. She writes about healthcare innovation, including AI, revenue cycle management, practice operations, interoperability, and value-based care.</p
Read more- athenahealth
- August 13, 2026
- 5 min read
AI in healthcare
Choosing an AI vendor means choosing an innovation partner
See how EHR AI adoption improves when vendors collaborate with clinicians and practices.
Read more- athenahealth
- August 12, 2026
- 4 min read
AI in healthcare
What’s new in the athenaOne® Summer Release
See how healthcare workflow automation helps teams work smarter. Read more.
Read more- athenahealth
- August 10, 2026
- 5 min read
practice management
The work hiding inside "simple" patient requests
Discover four ways AI can help practices manage the manual work behind patient requests efficiently.
Read moreMia James
Mia James is a content marketer and strategist with 20+ years of experience in healthcare and health technology. She writes about healthcare innovation, including AI, revenue cycle management, practice operations, interoperability, and value-based care.</p
Read moreDive deeper into research

Engaged patients are loyal patients
Learn how digital engagement tools improve care and retention.
