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Efficient providers are happy providers

  • 10.73%
    Average after-hours % (compared to athenaOne average of 22.67%)
  • 58%
    Of providers at Mali & Mali have a same-day encounter close rate of over 90%
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Stethoscope on wood, symbolizing healthcare metrics and operational challenges in medicine.
  • athenahealth
  • July 13, 2026
  • 5 min read
RCM

Do your RCM metrics hide growing operational strain?

Rising denials create hidden strain. Discover how RCM automation catches issues early.
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Engaged patients are loyal patients

Learn how digital engagement tools improve care and retention.

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