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Efficient providers are happy providers

  • 10.73%
    Average after-hours % (compared to athenaOne average of 22.67%)
  • 58%
    Of providers at Mali & Mali have a same-day encounter close rate of over 90%
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Doctor consults a patient in bed with a tablet, supporting urgent care staffing coverage.
  • athenahealth
  • July 23, 2026
  • 6 min read
optimize scheduling

Keeping urgent care staffing covered without overspending

Learn urgent care staffing strategies to cover shifts, reduce costs, and improve patient flow.
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Engaged patients are loyal patients

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