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Facilitator speaks with family seated on a sofa in a bright, plant‑filled living room during a guided conversation.

behavioral health

How PrimeCare Community Health increased same-day documentation by 10%

93%
Provider utilization of BH encounter plan in June
10-15%
Provider utilization of BH encounter plan in June
10%
Decrease in encounters closed after 2-3 days

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Medical professionals discussing strategies to create space for patient engagement.

Erika Christiansen
May 11, 2026
8 min read

practice management

Automate busy work and create space for the patient

See how this independent primary care practice grew 9-11% yearly. Read their story.

Dive deeper into research

Engaged patients are loyal patients

Learn how digital engagement tools improve care and retention.

Read our white paper