the Latest Insights
July 2, 2015
We all know what connectivity looks like – even when we’re not thinking about it. You experienced it the last time you withdrew money from an ATM owned by one of your bank’s competitors. Or when you made a restaurant reservation without leaving Opentable. Or when you saw … Read more
June 30, 2015
Here is a thought-provoking statement about the HIPAA privacy and security rules: These rules were required by the 1996 legislation to support the exchange of health information. There were intended to provide limits and protections on the exchange of information, and were not added after the fact as a reaction … Read more
June 26, 2015
On Thursday, the U.S. Supreme Court ruled that, despite some accidentally ambiguous language, the Affordable Care Act does allow the Federal government to provide subsidies to help people purchase health insurance. The 6-3 decision in King v. Burwell dealt a blow to opponents of the law.
The Health Leadership Forum… Read more
June 25, 2015
For years, Federally Qualified Health Centers (FQHCs) have largely been given grants for providing uncompensated care, for fulfilling their mission to provide care to underserved communities, regardless of a patient’s ability to pay. For better or worse, the mentality at FQHCs has been that our patients don’t have anywhere else … Read more
June 22, 2015
Health care leaders face an enormous challenge today as their industry undergoes dramatic change and upheaval: how to confidently allocate resources in the face of an inherently uncertain future.
To the journalist and author William Green, such pressure is commonplace in the investment industry, where investors routinely place enormous bets … Read more
June 10, 2015
Smart health care operations know the patient experience is a critical component of success — and it’s often woefully under-stressed.
That’s why Inova Health, comprising five hospitals and 30-plus outpatient-facilities in Northern Virginia, hired Paul Westbrook in 2012 to assume the mantle of VP of Patient Experience.
Although he … Read more
Notes from the CIO Office
In a four-part series, Dick Escue, chief information officer at Valley View Hospital in Glenwood Springs, Colo., examines the innovative ways in which mobile and cloud technology can improve operational efficiency, clinical outcomes, and patient satisfaction.Read Series
Ideas to Act On
“Succeeding at patient engagement means moving from an attitude of telling a patient ‘the doctor will see you now’ to one of telling the doctor ‘the patient will see you now.’”Read Article
Upcoming Leadership Events
- 07/26/2015 – 07/28/2015
Strategic Client Forum
Point Lookout, Maine
- 09/23/2015 – 09/25/2015
- 10/05/2015 – 10/06/2015
Patient Engagement Advisory Roundtable
- 10/22/2015 – 10/23/2015
- 10/26/2015 – 10/28/2015
FQHC Leadership Institute
Women’s Leadership Summit
- 11/04/2015 – 11/05/2015