the Latest Insights

  • Industry Knowledge

    The strategic importance of patient engagement

    In early May, at the Becker’s Hospital Review Annual Meeting, I convened a focus group of around 30 executives from hospitals and health systems nationwide to help me dig into the strategy role patient engagement plays to help their organizations reduce costs and improve outcomes. (I’ve written about this series Read more

  • Industry Knowledge

    Health care freakonomics

    While visiting my dear friends at CNBC earlier this month, I had the good fortune to run into the esteemed author and pop-economist Stephen Dubner (co-author ofFreakonomics). Stephen is a creative thinker who looks at conventional problems from different angles – his work often makes us question assumptions … Read more

  • Industry Knowledge

    Getting past the five stages of ICD-10 grief

    ICD-10 is coming this October.  No joke.  It’s coming.  This time.  For real. If you’re a provider like me, chances are your feelings about the ICD-10 transition coming in October falls somewhere within the five stages of grief:

    1. Denial: “Don’t talk to me about ICD-10. I have patients to see.”
    2. Read more

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