Call athenahealth Menu
Loading content...

Our guarantee

At athenahealth, we don't want code compliance taking your focus away from patient care. That's why we offer the ICD-10 Guarantee, unparalleled in the industry.

The ICD-10 guarantee*

athenahealth will meet quality parameters for ICD-10 readiness or you don't pay for our services:

  • We will be able to send out both paper and electronic ICD-10 compliant claims to all HIPAA-covered entities.
  • We will incorporate ICD-10 Medicare medical necessity checks into our patented Billing Rules Engine, as CMS makes them available.
  • You will be able to move from SNOMED to ICD-10 diagnosis codes directly within the athenaClinicals® EHR, to send orders and create claims.
  • If your practice sees a significant cash flow disruption due to the transition, you may be eligible for a cash advance from us against your outstanding claims.

To be eligible, a practice must meet certain thresholds including an overall days in accounts receivable (DAR) of 60+ days, and make reasonable efforts toward getting paid for those claims. (See complete details.)

Why an ICD-10 Guarantee? It's our way to reinforce that we, unlike traditional vendors, are at risk for your results. And with our proven, cloud-based services, we want to enthusiastically ensure you'll thrive through change.

Online Demo

Practice Management & Medical Billing
See how athenaCollector can streamline the workflow at your practice.

Medical Billing Service

Medical Billing Overview
We're helping more than 59,000 providers get paid faster.
Loading content...

Request a live demo

Please take a minute to tell us about yourself.

* All fields required

We will never share your email without your permission. View our Privacy Policy.

Submit
close

Thanks! We'll be in touch soon!

In the meantime, please feel free to give us a call at 800.981.5084, explore the site or check out a video.

An error occurred

Please feel free to give us a call at 800.981.5084.

Request a live demo