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Disruptive Technology

EHRs: Designing for Relationships, Not Regulations

Michelle Mangino, Social Media ManagerDoctors and patients both expect a level of intimacy in the moments of care. Doctors believe good relationships can help patients stick to a care plan; patients want to feel understood so that their care plans reflect their needs. Yet, too often health information tools like EHRs and health reference materials — designed to meet safety and privacy regulations — interrupt that intimacy and detract from the sanctity of these relationships. And with today’s care extending well beyond the exam room, these connections can exist within fragmented networks of clinicians, nurses, support staff, and patients and their families.

Abbe Don, … Read more

Patient Engagement

The Vaccine Barriers: Time, Energy and Money

Jeff Drasnin, MDAbout this time last year, I wrote a blog post about vaccines, focusing mostly on my work with families who choose to alternatively, selectively or not vaccinate their children at all. Today, I want to address that topic again and emphasize the importance of vaccination, but speak more broadly to physicians about the three barriers that stand in our way of administering vaccines: Time, energy and money.

In primary care, there is a seasonality to our practices. Illness tends to drop in the summer and health maintenance visits accelerate. Whether you are a pediatrician, an internist or a … Read more

Analytics & Research

EHR Data Shows 1 in 10 Visits to the Pediatrician Result in the Diagnosis of a Mental Health Condition

Michelle Mangino,  Social Media ManagerOver the past year, the athenaResearch team has published three data-focused reports on the evolving state of mental health among children in the U.S. Drawing from patient visits maintained by our EHR on our cloud-based network, athenaNet, the research team identified the prevalence of increased mental health diagnoses from July 2009 through June 2013 based on visits by patients ages 6-17, seeing 431 pediatricians. (Mental health conditions are more common among school age children than among pre-school children).

athenaResearch found that one in 10 visits to the pediatrician yields the diagnosis of a mental health condition. And the team has … Read more

Disruptive Technology

4 Dos and Don’ts for Health IT Start-ups Entering Pilots

At the South by Southwest (SXSW) Interactive conference this past spring, the athenahealth More Disruption Please (MDP) team attended Hacking Medicine’s “Pain Points to Pilot” workshop, where health care aficionados split up into teams and explore the innovation process, from need-finding to prototype. Following the teams’ prototype presentations, I was asked to speak briefly about athenahealth’s perspective on the next step – the pilot. Our Marketplace now features products and services from more than 25 MDP partners, so our team has gleaned some insights on what works and what doesn’t when companies approach a pilot period.

Here are the top … Read more

Patient Engagement

My Practice’s Patient Engagement Strategies

As a practice manager who sees approximately 10,000 patients come through our practice’s doors annually, I assure you that engaging patients (and their parents, in the case of a pediatric practice like ours) is no easy feat. Realizing that patient engagement is essential to successfully attesting to Meaningful Use Stage 2, we knew we had to get it right. I think the key to our success (that’s correct, we’ve successfully attested to Stage 2!), was starting with what was most obvious to us – patient education – and then building our strategies from there, getting more and more … Read more

Rocket Fuel