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Ideas, insight, and analysis to help physicians, medical groups and health systems stay informed and profitable in today's challenging health care environment.

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Medical Billing & Payers

Securing the Foundation: Medical Billing


Michelle Mangino, Social Media ManagerHere at CloudView, we feature plenty of posts about Meaningful Use, ICD-10 (with the new October 2015 compliance date, we’ll be back from our hiatus soon), health care reform, and a number of other broad industry changes that impact the day-to-day operations of your practice. While we’ll continue to, we think it’s equally important to pay close attention to the basics that can help practices and medical groups build a strong foundation to better navigate these changes. Enter our new blog series, “Securing the Foundation,” which will feature detail on how athenahealth approaches patient engagement, care coordination, medical billing, … Read more


Healthcare Policy & Reform

How Many Doctors Does it Take to Read a Hospital Bill?


Sylvia Romm, MDTraveling to another country can be daunting. So when a friend of mine hosted a Russian college-aged student named Anna for a year so she could take English classes, I agreed to help out if she ever needed to navigate the American medical system. Anna had insurance provided through her program, and she was in good health, so I wasn’t too worried that we would encounter much beyond the ordinary.

Several months into her stay in Boston, she met a young man and the two started dating. A few months after that, she asked to speak with me in private. … Read more


Disruptive Technology

EHRs: Designing for Relationships, Not Regulations


Michelle Mangino, Social Media ManagerDoctors and patients both expect a level of intimacy in the moments of care. Doctors believe good relationships can help patients stick to a care plan; patients want to feel understood so that their care plans reflect their needs. Yet, too often health information tools like EHRs and health reference materials — designed to meet safety and privacy regulations — interrupt that intimacy and detract from the sanctity of these relationships. And with today’s care extending well beyond the exam room, these connections can exist within fragmented networks of clinicians, nurses, support staff, and patients and their families.

Abbe Don, … Read more


Patient Engagement

The Vaccine Barriers: Time, Energy and Money


Jeff Drasnin, MDAbout this time last year, I wrote a blog post about vaccines, focusing mostly on my work with families who choose to alternatively, selectively or not vaccinate their children at all. Today, I want to address that topic again and emphasize the importance of vaccination, but speak more broadly to physicians about the three barriers that stand in our way of administering vaccines: Time, energy and money.

Time
In primary care, there is a seasonality to our practices. Illness tends to drop in the summer and health maintenance visits accelerate. Whether you are a pediatrician, an internist or a … Read more


Analytics & Research

EHR Data Shows 1 in 10 Visits to the Pediatrician Result in the Diagnosis of a Mental Health Condition


Michelle Mangino,  Social Media ManagerOver the past year, the athenaResearch team has published three data-focused reports on the evolving state of mental health among children in the U.S. Drawing from patient visits maintained by our EHR on our cloud-based network, athenaNet, the research team identified the prevalence of increased mental health diagnoses from July 2009 through June 2013 based on visits by patients ages 6-17, seeing 431 pediatricians. (Mental health conditions are more common among school age children than among pre-school children).

athenaResearch found that one in 10 visits to the pediatrician yields the diagnosis of a mental health condition. And the team has … Read more


Rocket Fuel