Ideas & Research
Learning from Mistakes
As a leader, you must do everything you can to encourage people to admit mistakes they have made and to call out problems they have found in the organization. (As Amy Edmondson of Harvard Business School similarly suggested in an earlier post). If people think they will get in trouble for having erred, or for having brought up a systemic problem in the organization, those errors and problems will go unreported. The person and the organization will thereby lose an opportunity to grow and improve. Accordingly, a strong commitment not only to transparency but to a just culture is … Read more
Each spring at our annual User Conference, athenahealth honors those who embody the athenahealth vision of helping “make health care work as it should,” a topic our CEO Jonathan Bush spoke about in depth during his
“In theory, theory and practice are the same. In practice, they are not.”
Before I provide some background—and recommendations—regarding the regulation of mobile health (
According to the latest census, nearly 85% of Americans have some form of health insurance. We know that the implementation of Obamacare will result in an increase in this number, but we have no guarantee that the additional costs associated with better access to care will be counteracted by improvements in overall health.