Complex data needs. One smooth solution.

Case Study | Westmed

Challenges

  • Outdated technologies limiting the ability to scale operations
  • Increasing regulatory and payer demands, particularly for value-based care contracts
  • Tasked with implementing new warehouse and data management tools during athenaOne implementation
  • Resources spread thin supporting legacy reporting tools, while learning new athenaOne workflows/data schema/BI tool

Solutions

  • Designed/architected/implemented recommended data warehouse solution
  • Developed 50+ custom queries and views
  • Augmented staff to generate inventory and prioritize reports
  • Delivered working sessions for knowledge sharing and education support
  • Facilitated cross functional collaboration to prioritize workflow development

Results

  • 50+ queries and views
  • Prioritization of 800+ legacy reports for conversion
  • Improved speed of data integration and access
  • Reduced hardware and maintenance costs, improved eff iciency in data operations
  • Clinical, Financial, RVU, VBC Go Live critical reports for smooth Go Live transition

As Westmed’s care delivery and reimbursement model evolved, their technology and data infrastructure begged to be modernized and motivated their move to athenaOne. For a complex multi-specialty practice during the pandemic, this was no easy feat. As they layered in their new data management strategy and 800+ legacy reports developed over 20+ years, they knew they needed help. Advisory Services offered a trusted partnership, architects and engineers with industry experience and expertise in athenaOne products, workflows, and a unique data model.

The past two years were very challenging: COVID, a merger, a new RCM and EMR system – but despite all of our stress, we felt very supported by athena Advisory Services. We had access to a variety of SMEs that helped guide us and solve our very complex data needs. It was an incredibly positive experience during our transition to athenaOne and our new combined company.
Anne Garrity, Clinical Analytics Director, Westmed

* These results reflect the experience of one particular organization and are not necessarily what every athenahealth customer should expect.