HEALTHCARE INTEROPERABILITY INSIGHTS

Interoperability's next chapter: How health systems are reenvisioning connected care

Healthcare leaders discuss adapting interoperability strategies to meet current demands and translating shared data into stronger care coordination.

Webinar Summary

In this peer-to-peer session, healthcare leaders from Cook County Health, Broward Health, and Raleigh Neurology Associates join athenahealth to discuss how they're reimagining their interoperability strategies to meet the demands of increasingly distributed care — including what it takes to translate shared data into stronger coordination, operational performance, and patient experience.

On-Demand

Erika Spicer Mason, Becker’s Healthcare

58 mins watch

    Description

    Interoperability remains one of healthcare's most persistent challenges. Despite significant investments in technology and data exchange, many organizations still struggle with fragmented information, disconnected workflows, and gaps in care coordination.

    In this conversation, you'll hear how health systems are turning interoperability from a technical project into practical wins — better workflows, stronger care coordination, and measurable results.

    Join healthcare leaders from Raleigh Neurology Associates, Cook County Health, Broward Health, and athenahealth as they discuss real-world approaches to improving data exchange across distributed care settings. Learn how they're addressing barriers to connectivity, leveraging interoperability to enhance clinical and operational performance, and creating a more seamless experience for patients and providers alike.

    interoperability and EHR

    Takeaways

    • Where the biggest gaps and friction points exist in healthcare data exchange today, from technical barriers to governance challenges
    • How distributed care models are changing interoperability strategy, with real examples of operational and technical shifts
    • Why point-to-point integrations fall short and what defines a more scalable, enterprise-wide connectivity approach
    • Which metrics leaders use to assess whether interoperability investments are improving workflows, coordination, and performance

    Agenda

    10 minutes

    Welcome & introducing the interoperability challenge

    Meet healthcare leaders from Raleigh Neurology Associates, Broward Health, Cook County Health, and athenahealth as they set the stage for why interoperability remains one of healthcare's most persistent challenges — and why now is the time to move beyond connectivity to actionable data.


    38 minutes

    From fragmented data to connected care: Real-world strategies

    Panelists share practical approaches to improving data exchange across distributed care settings, including:

    • Moving beyond point-to-point integrations to scalable network connectivity
    • Implementing standards like 360X and TEFCA to close referral loops
    • Leveraging AI and automation to improve data quality and reduce clinician burden
    • Addressing operational friction points that slow adoption

    10 minutes

    Measuring success & looking ahead

    A discussion on the metrics that matter — from reducing pajama time and staff touches per referral to decreasing resource waste — plus the wins panelists are celebrating and the changes they're still hoping to see across the healthcare ecosystem.

    Downloads

    2026 Physician Sentiment Survey: Healthcare's annual checkup

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    Understanding CMS’s ACCESS Model & Health Tech Ecosystem

    Learn how to navigate the CMS ACCESS Model policy landscape, understand health tech ecosystem requirements, and transform patient outcomes through technology-enabled care.

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    Speakers

    Amy Roberts

    Director of Health Information Systems and Information Technology

    Raleigh Neurology Associates

    Amy leads IT strategy for a mid-size neurology practice, focusing on referral management & patient access through interoperability.

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