AMBULATORY CARE INSIGHTS

Where ambulatory care becomes a growth strategy

Healthcare leaders discuss investing in ambulatory care to navigate policy shifts, strengthen operations, and build sustainable growth across care settings.

Webinar Summary

Leaders from Loma Linda University Health, CommonSpirit Health, Gramercy Surgery Center, Boston Out-Patient Surgical Suites, and athenahealth discuss how ambulatory care is reshaping strategy and what organizations need to succeed.

On-Demand

Erika Spicer Mason, Becker’s Healthcare

54 mins watch

    Description

    Ambulatory care is reshaping how healthcare organizations think about growth. As reimbursement pressures mount, policy changes accelerate the shift to outpatient care, and patient expectations evolve, health systems and ambulatory providers are rethinking where and how they deliver care.

    In this discussion, you'll hear how healthcare leaders are approaching ambulatory care as more than a site-of-care strategy. From navigating reimbursement and regulatory change to investing in technology, AI, and care coordination, panelists share practical perspectives on what it takes to build sustainable growth across care settings.

    Hear from leaders at Loma Linda University Health, CommonSpirit Health, Gramercy Surgery Center, Boston Out-Patient Surgical Suites, and athenahealth as they discuss the opportunities, trade-offs, and operational strategies shaping the future of ambulatory care and what organizations can do today to prepare for what's next.

    thought leadership

    Takeaways

    • Why healthcare leaders are investing in ambulatory care — and how policy changes are accelerating the shift
    • How technology, AI, and interoperability are helping organizations build more efficient ambulatory operations
    • What it takes to balance patient experience, care coordination, and operational performance across care settings
    • Which strategies leaders believe will turn ambulatory investment into long-term growth and resiliency

    Agenda

    8 minutes

    Why ambulatory care is becoming a strategic priority

    Healthcare leaders discuss the forces accelerating the shift to ambulatory care—from reimbursement pressure and policy changes to evolving patient expectations—and why organizations are increasingly investing in outpatient care as a long-term growth strategy.


    40 minutes

    Building a sustainable ambulatory strategy

    Panelists share practical approaches to navigating the shift to ambulatory care, including:

    • Adapting to reimbursement changes, site neutrality, and prior authorization reform
    • Leveraging technology, AI, and interoperability to improve operations and care coordination
    • Balancing operational efficiency with patient experience across care settings
    • Scaling ambulatory services while addressing infrastructure, staffing, and regulatory challenges

    10 minutes

    Looking ahead: What will define the next generation of ambulatory care?

    A forward-looking discussion on the policies, technologies, and operational strategies that will help healthcare organizations turn ambulatory investment into sustainable growth while improving access and patient outcomes.

    Downloads

    2026 Physician Sentiment Survey: Healthcare's annual checkup

    Hear what 1,000+ physicians are saying about the future of healthcare — technology, AI, care coordination, and more.

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    AI on the Frontlines of Care

    Get a sense of how AI is changing healthcare and why trust matters from the frontline survey insights.

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    Speakers

    A professional headshot of author Joe Ganley, used for the Practitioner Hub Guide (PHG).

    Joe Ganley

    VP of Government and Regulatory Affairs

    athenahealth

    Joe leads government and regulatory affairs, advancing policies that reduce administrative burden and improve care.

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