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Efficient providers are happy providers
- 10.73%Average after-hours % (compared to athenaOne average of 22.67%)
- 58%Of providers at Mali & Mali have a same-day encounter close rate of over 90%
More resources
- athenahealth
- July 07, 2026
- 4 min read
patient engagement
5 ways technology can reduce no-shows in behavioral health
Cut down on no-shows with technologies that improve scheduling and patient engagement. Learn how.
Read more
staff shortages
How Our Family Practice reduced billing backlog by 75% during an RCM transition
- 75Reduction in worklist backlog
- 66Reduction in days in account receivable
- 11XROI on Advisory Services fees
- athenahealth
- July 17, 2026
- 4 min read
growing my practice
How integrated platforms strengthen urgent care services
Read more about creating the right urgent care growth strategy with athenahealth.
Read more- athenahealth
- July 13, 2026
- 5 min read
RCM
Do your RCM metrics hide growing operational strain?
Rising denials create hidden strain. Discover how RCM automation catches issues early.
Read more- athenahealth
- July 07, 2026
- 4 min read
patient engagement
5 ways technology can reduce no-shows in behavioral health
Cut down on no-shows with technologies that improve scheduling and patient engagement. Learn how.
Read more
staff shortages
How Our Family Practice reduced billing backlog by 75% during an RCM transition
- 75Reduction in worklist backlog
- 66Reduction in days in account receivable
- 11XROI on Advisory Services fees
- athenahealth
- July 17, 2026
- 4 min read
growing my practice
How integrated platforms strengthen urgent care services
Read more about creating the right urgent care growth strategy with athenahealth.
Read more- athenahealth
- July 13, 2026
- 5 min read
RCM
Do your RCM metrics hide growing operational strain?
Rising denials create hidden strain. Discover how RCM automation catches issues early.
Read more- athenahealth
- July 07, 2026
- 4 min read
patient engagement
5 ways technology can reduce no-shows in behavioral health
Cut down on no-shows with technologies that improve scheduling and patient engagement. Learn how.
Read moreDive deeper into research

Engaged patients are loyal patients
Learn how digital engagement tools improve care and retention.







