Make the pain of revenue cycle work a distant memory
We get it — medical billing can feel like an obstacle course no one signed up for.
With denials averaging around 5-10% industry-wide1, every day you lose time, money, and peace of mind.
athenaOne’s revenue cycle management (RCM) solution reduces the friction from billing, so your team regains time, clarity, and control.
Unlike many RCM and practice management platforms that still rely on disconnected rules, bolt-on AI, and manual workarounds, athenaOne® is built as a single, cloud-based system. From scheduling and documentation to claims, payments, and payer follow-up, every step is connected.
Our AI-native intelligence layer can automate your entire revenue cycle, using a powerful rules engine to flag issues early, connect the dots automatically, and continuously learn and improve in the background. Claims go out cleaner, denials are reduced, payments come in faster, and your team can dedicate more time to delivering quality care.
Here are a few ways our RCM solution delivers for you:
5.7% median denial rate compared to the industry average of up to 10%
10.6% reduction in insurance-related denials with AI-powered Automated Insurance Selection
35% fewer insurance-related rule-holds with automated workflows
That can mean steadier cash flow and a billing system you can rely on, regardless of the latest reimbursement challenges the revenue cycle throws your way. You keep control over the parts you want and let us handle the rest.
It feels different because it is different with athenaOne’s RCM
Your team’s time is too valuable to spend correcting coding logic or tracking claims across systems. athenaOne’s SaaS architecture ties everything together, from EHR and patient engagement to authorizations and billing, ensuring you always have the latest version. When one customer benefits from an update, every customer does.
Backed by the nation’s largest connected health data network, athenaOne delivers insights, performance reporting, and machine learning that power smarter workflows for better financial and clinical outcomes. And you’re never left on your own. A dedicated success manager partners with you to tailor workflows and guide your practice through financial roadblocks toward sustainable growth.
Because we’re continually innovating, soon you’ll see real-time AI copay predictions and additional features to simplify getting paid without the hassle.
Healthcare is complex. Your revenue cycle management doesn’t have to be.
With over 20 years of experience, we’ve processed more than 315 million claims5 and collected $45 billion6 on behalf of providers like you.
Don’t just take our word for it. See how an urgent care practice overcame multimillion-dollar revenue losses by returning to athenaOne.
“Coming back to athenaOne felt like coming home.”
Dr. Tony Euser
Physician owner of Advanced Urgent Care
Over 160,000 providers rely on athenaOne daily.
Read Advanced Urgent Care's story1. The industry statistic is sourced from: https://www.mgma.com/getkaiasset/64027d0a-cff9-43c6-8b43-17d6588d2413/PRCM-KPIWhitePaper-Final-19April23.pdf#:~:text=*%20%E2%80%A2%20Industry%20average%20denial%20rate:%205%,denial%20resolution%20rate:%2085%%20within%2030%20days32. Note that they also report elsewhere an industry average denial rate of 8%.
2. athenaOne customers had a median monthly claims denial rate of 5.7% in 2024, meeting the industry standard of 5-10%. The top 42% of customers exceeded the industry standard, with a median initial denial rate of 4.9%. Based on athenahealth data as of May 2025; M246
3. 10.6% reduction in patient insurance-related denials for claims submitted using the AI-powered Automated Insurance Selection workflow. Based on athenahealth data for 24-months ending June. 2025. athenaOne customers who created claims with new insurance policies selected using the Automated Insurance Selection workflow saw a 10.6% reduction in patient insurance-related denials on those claims compared to those using other methods; M236
4. A 35% reduction in insurance-related rule-hold rates for customers claims is achieved using the AI-powered Automated Insurance Selection workflow compared to manual insurance selection. Based on athenaOne data between July 2023 – June 2025, customers who created claims with new insurance policies selected using the Automated Insurance Selection workflow saw a 35% reduction in patient insurance related rule-hold rates on those claims compared to their claims with new insurance policies created without using the Automated Insurance Selection workflow; M242
5. Based on athenahealth data for 12 months ending Dec. 2024; M016
6. Based on athenahealth data for 12 months ending Dec. 2024; M015
These results reflect the experience of one particular practice and are not necessarily what every athenahealth client should expect.
Dr. Tony Euser participates in athenahealth’s Client Advocacy Program. To learn more about the program, please visit athenahealth.com/client-advocate-hub. Dr. Euser was not compensated for participating in this content.
