The Partner Program is a list of applications and services that have been rigorously tested and are guaranteed to integrate with select athenaFlex solutions. Please explore the offerings below, and click on their links to find out more.

Premier

Phreesia

www.phreesia.com
Phreesia Intake Management v16.13
Phreesia-CPS Integration Package v4.11

Phreesia'™s leading patient intake management platform leverages the power of self-service to provide a modern, consistent patient experience, while enabling healthcare organizations of all sizes to optimize their staffing and enhance clinical care. Streamline your front office, engage your patients and position your organization for success with Phreesia.

Premier

HealthGrid

www.healthgrid.com/
CareNotify & CareNarrative 3.3.3.29

HealthGrid's CareNotify & CareNarrative (version. 3.3.3.29) provides athenaPractice customers with pre and post-care engagement. Prior to a visit, HealthGrid provides Digital Check-In which includes demographic collection, e-signature and copay and outstanding balance collection. Post-visit, HealthGrid will present the post-visit clinical summary and education to patients.

Certified

HealthAsyst

www.healthasyst.com/Products/
CheckinAsyst 6.2

HealthAsyst provides self-service patient check-in and intelligent digital forms solution for athenaPratice and athenaIDX for Group Managment product suites.

This next-generation solution, CheckinAsyst, is a powerful and intuitive tool designed to interact with and collect data from patients including e-signed consent forms and clinical history. Equipped with a robust bi-directional interface with athenahealth, CheckinAsyst improves patient outcomes and experience, enhances workflows to improve clinical efficiency, and drives down costs while accelerating revenue for your practice.

Premier

SwervePay

swervepayhealth.com

At SwervePay, our goal is to make the patient payment process more streamlined, more automated and as patient-friendly as possible. Using our innovative Text-to-Pay solution, healthcare can use automation to accelerate the patient payment cycle, while reducing administrative overhead with our auto-posting capabilities. Our solution enables friction-less payments from a patient's phone, the providers website, or on demand all with no login, no password and no app.

• Patient payments
• Automated payment requests by text
• Card on file
• Payment plans
• Ticket level payment posting
• Point of care solution
• Website payments

Certified

Masergy

www.masergy.com/cloud-communications/
Cloud Communications R20.SP1

Masergy'™s Cloud-based Unified Communications as a Service (UCaaS) gives healthcare organizations immediate and secure access to the communications tools they need to support improved workforce and partner collaboration. This can have a direct impact on patient care, employee productivity, and revenue. By moving to the cloud, customers eliminate the need for on- premise equipment, software licenses, and capital expenses.

Certified

Updox

www.updox.com
Updox version 2016.0

Updox provides a comprehensive communication and patient engagement suite designed to open new revenue streams, achieve ONC compliance, and improve patient satisfaction. Updox is a subscription based service that empowers practices by eliminating the manual process and streamlining administrative workflows.

Certified

Medfusion

www.medfusion.com
Medfusion Patient Portal Version 10.16.2004
Integration component build number 16.2.0003

A full-featured patient portal that improves patient-provider communications, securely shares clinical information and saves practices time and money. Combine that with a robust patient payment suite that enables anytime, anywhere patient bill payments and a free mobile app that consolidates all patient records across practice and EHR boundaries.

Certified

Clinical Forge

clinicalforge.com
Clinical Forge 1

Clinical Forge is a web-based service which enables you to easily create clinical content. Save time and enjoy building form components using a true drag and drop layout system. Preview and modify the chart note with an intuitive chart note builder.

Certified

TriNet Medical

www.trinetmedical.com
SRX 3.2

TriNet Medical’s SRX software is integrated with athenaFlow and athenaPractice to track 340B and non-340B Medications, Immunizations, COVID-19 test kits and DME. The SRX software allows support staff to scan the manufacturer provided 2D barcodes to automate the capture of data including Medication Name, NDC, CVX, Lot Number, Expiration Date, etc. This data capture process does not impact existing administration workflow. If an item does not have a 2D barcode from the manufacturer, the software will generate one that can be printed for use. The SRX software has proven to increase practice productivity, patient safety, and accuracy of medication data. Real-time reporting can be filtered by date, location, and item source.

Certified

eMedApps

www.emedapps.com/
SRX 3.2

Securely access stored patient information from any device, including mobile devices, whether the EHR is available or not. See schedule information, and all patient clinical information including scanned images, notes, labs and other documents. Document visits in real time and the system will put the note back into the patient's chart in the EHR when it becomes available. Or use CareFinity to archive records while still having read access to the clinical data.

Certified

Odoro

www.odoro.com
Odoro CPS Integration Agent v2.4.1 Odoro CB Integration Agent v1.2.5

All of Odoro's offerings including our Online, Patient Portal and IVR based self-scheduling solutions, integrate seamlessly with athenaPractice and athenaIDX. Odoro's patient scheduling solutions optimize health systems' and practices' scheduling flows by improving provider matching, patient access and resource utilization across all their scheduling platforms. Odoro offers solutions for everything, from multichannel self-scheduling to access center management. By combining the accessibility of multi-platform scheduling with superior patient-provider matching technology, Odoro provides complete scheduling solutions that benefit both patients and health organizations.

Certified

Orthopaedics NorthEast/DataDrivers

designateddatadrivers.com
Contract Payment Manager (CPM) Version 1.0

A product specifically created to monitor provider/payer contracts to identify underpayments from insurers to providers using data in athenaPractice.

Certified

PatientTrak

www.patienttrak.net
PatientTrak Operational Software v20170320.1
PatientTrak Online Reputation Management Software v20170320.1

PatientTrak's cloud-based visibility solutions including Visit Flow, Online Reputation and Patient Engagement are used by healthcare organizations to reduce wait times, build their brand, and improve patient satisfaction. PatientTrak helps staff track patients from door-to-discharge while improving process flow and staff efficiency. Post visit, PatientTrak sends automated satisfaction surveys, monitors online reviews and provides physician transparency. PatientTrak keeps patients connected to their healthcare provider through SMS text messaging.

Certified

ezAccess

www.ezaccessmot.com
ezAccess - Version 4.0

ezAccess is a 5 in 1 solution that provides platform to communicate between Patients, Providers, Clinic Staff and Referring Providers with workflows to make practice efficient and to reduce cost.
ezReminder Version 4.0 – ezReminder is a solution to provide reminders via email, secure message, phone and text.
ezBilling Version 4.0 – ezBilling is solution to provide online payment and statement services.

Certified

Vital Interaction

vitalinteraction.com
Automated Patient Interaction System v1.0

Vital Interaction™'s Automated Patient Interaction System enables healthcare organizations to interact more effectively with their patients through technology in order to achieve high-quality, cost-effective patient care. Vital Interaction™ has developed a cost-effective, interactive, and easy-to-customize solution that strengthens the interaction between practice and patients. The Automated Patient Interaction System enables practices to connect with patients automatically and effectively using two-way email, short message service (SMS) and interactive voice response (IVR) communications.

Certified

POS

www.poscorp.com
Online Bill Pay V1.0

POS Online Bill Pay streamlines the process of taking patient payments. Patients can use the Guest Pay feature to view their current balance and pay their bill quickly without a username and password, or they can log in to view their statement and payment history, view and print receipts, create their own payment plans within practice parameters and of course make online payments. Since POS Online Bill Pay syncs with athenaPractice every night, balances and payments are always up to date in both systems. Office billing staff can also take advantage of many administrative features to streamline the process of taking payments. Automated payment plans can be created for any patient who is unable to pay their full balance. Once the reoccurring payments are set, payments are automatically deposited in the practice's bank account until the balance is paid.

Certified

Simple Interact

www.simpleinteract.com/public/index
Simple Interact v4.117

Simple Interact provides athenaPractice and athenaFlow customers with: Integrated HIPAA Compliant Patient Intake Forms, Online Reputation Management, Pre and Post-Care Patient Engagement, Automated Reminders, Waitlist Automation, and Patient Marketing. We are a one-stop cloud platform that addresses multiple Front Office Automation concerns aimed at reducing data entry time, speeding up workflow, increasing provider utilization, improving patient satisfaction, and increasing patient acquisition.

Certified

ImmsLink

immslink.stchome.com
Immslink Immunization Interface v.3.4

The Immslink interface is an EHR integrated solution, used to report and receive immunization data to from state immunization information systems (IIS or registries). Through Immslink, providers are capable of real-time querying and bi-directional access of state and municipal Department of Health immunization registries to access patient immunization histories as well as to report administered vaccines to the state registry. In addition to fulfilling reporting compliance, Immslink capabilities significantly improve vaccine gap closures by providing clinicians with robust vaccination decision-making tools and forecasting algorithms based on the Advisory Committee on Immunization Practices (ACIP) schedule. The Immslink immunization interface allows providers a view of a patient's complete immunization history, and an integrated forecaster to identify missed vaccines or opportunities to provide patients with more needed vaccines.

Certified

Solutionreach

www.solutionreach.com
Solutionreach Platform 70236

Solutionreach Platform, the SaaS-based online product and/or services at www.solutionreach.com, known as the Solutionreach PlatformTM, SR PlatformTM, SR PremierTM, SR EliteTM,or SolutionreachTM, provided as a subscription service to Partner customers for patient relationship management services, including but not limited to appointment reminders, recall, online reputation management, care management, and other features.

SR Conversations, the SaaS-based online product and/or services known as SR ConversationsTM provided as a subscription to Partner customers for 2-way conversational text messaging and related services; and SR Smart Reviews, the SaaS-based online product and/or services known as SR Smart ReviewsTM provided as a subscription to Partner customers for collecting and managing online feedback and reviews.

Certified

M*Modal

mmodal.com
Fluency Direct version 10.0.341 with athenaPractice Solution 12.0

M*Modal Fluency Direct: Front-End speech system that enables physicians of any medical specialty to efficiently and effectively capture the patient story directly in their athenaPractice using their voice. Integrated with athenaPratice, M*Modal Fluency Direct leverages over 250,000 cloud-based voice profiles to deliver immediate value to joint clients from superior accuracy, advanced voice navigation and edit capabilities.

Transcription Services - Finding the right technology and service fit for your practice requires flexibility and choice when and where it matters – in the hands of the physician. The M*Modal suite of solutions are purposely built to allow a physician to capture a quality clinical narrative quickly from virtually anywhere. Options include traditional phone and recorder services as well as smartphone applications and include the management platform for the administrative staff to stay informed and in control of the process.

Certified

Providertech

www.providertech.com
CareX v2.1

Providertech has a software product called CareX v2.1 (CX2.1). CareX is a scalable patient outreach platform. CareX helps automate outreach such as appointment reminders using text, voice and email communications. The platform leverages a 2-way integration with athenaPractice to ensure appointment confirmations are updated and patient communications are available to view in athenaPractice.

Certified

SimplifiMed

Version 2018R01

SimplifiMed keeps customer schedule full while reducing call burden on customer's office staff and thrive in value-based care, MIPS/MACRA. • Improve quality scores: by nudging patients to schedule preventive/chronic care and helping them book the visit in less than 60 seconds-24/7. • Reduce no-shows: by reminding patients of upcoming visits and helping them confirm, cancel, or reschedule.

SimplifiMed improves patients' response rate by over 60%. All the appointments and statuses are directly updated in athenaPractice.

Certified

Tissue Analytics

www.tissue-analytics.com
Version 2.1

Tissue Analytics' core product is an EMR-integrated systems for imaging and remotely evaluating chronic wounds and other skin conditions. The system includes a mobile application, compatible with Android (5.0+) and iOS (10.3+), and a web application that allow clinicians to efficiently document and accurately track their patients' progress. Tissue Analytics (TA) v2.1+ has a seamless, bi- directional integration with the athenaFlow. With this integration, clinicians can access real-time patient demographic data without manual entry and can send Tissue Analytics' wound and skin reports directly back into their patient's chart in athenaFlow with a click of a button.

Certified

IM Your Doc

www.imyourdoc.com
Version Number iOS 5.8.4 and Android 4.6.3

IM Your Doc is a secure, real-time telehealth and messaging platform designed to improve provider to provider or patient/practice engagement remotely and from the mobile device. Anchored in a fully HIPAA-compliant environment, IM Your Doc connects healthcare professionals to each other and patients to practices, all on the mobile phone or computer browser with real-time delivery and notifications. IM Your Doc also allows providers to initiate fully reimbursable telemed encounters and voice calls. The end result is increased revenue, improved patient outcomes all without increased time or resources.


FEATURES
  • HIPAA compliant, real-time messaging on mobile devices and computer browser
  • Telehealth video consults enabling providers to initiate telemed encounters in groups or one to one
  • Share images and documents in real-time and view on mobile device staying compliant leaving behind faxes
  • Group messaging for improved care coordination and workflow efficiency
  • Certified

    Healthbanks

    www.healthbanks.com/UpdateForHealth/about.aspx
    Version 3.1

    The Update for Health solution from HealthBanks is a Private Practice eNewsletter system and Patient Survey module with athenaPractice integration. The solution has shown to significantly increase Patient Portal utilization as well as engagement with key practice objectives such as: increasing wellness visits, participation in events/seminars, and other valuable ancillary services. The solution includes: eNewsletter system with athenaPratice integration, online Management Portal with dashboard analytics, as well as an optional online Patient Survey Module

    Certified

    RevSpring

    revspringinc.com/healthcare/practices/front-office-engagement/ Front-Office
    Engagement v2018-03-02.03

    RevSpring's Front-Office Engagement communications solutions provides cloud-based automated appointment reminder software proven to reduce no shows and optimize scheduling opportunities through intelligent, multi-channel patient engagement. We analyze patient demographics and behaviors to decide the best communication channels, times, and messages to inspire responses. Our bi-directional interface feeds confirmations, reschedules, cancellations, and other patient responses back into your athenaPractice system. With a secure, HITECH/HIPAA compliant integration to athenaPratice, our messaging platform sends automated texts, emails, phone calls, and mobile app notifications to your patients. Also available are No-Show messaging if a patient misses their appointment, Clinical Outreach messages, Patient Surveys, and on-demand Broadcast notifications for office closures or last minute provider schedule changes.

    Certified

    HealthiPass

    healthipass.com

    Health iPASS creates better check-ins for better, faster collection of revenue. Through a full suite of products, Health iPASS collects patient responsibility pre-visit with appointment reminders, at the visit with patient check-in kiosks that enable card-on-file, and post-visit with e-statementing and residual balance collection. Practice workflows are streamlined, and patients enjoy a better check-in and payment experience.

    Certified

    Luma Health

    www.lumahealth.io
    Patient Engagement Platform version 2019R3

    Luma Health'™s Total Patient Engagement platform empowers leading healthcare providers to deliver personalized and engaging experiences across the entire patient journey. From intelligent scheduling capabilities to get more patients to healthcare more quickly, to targeted clinical messaging and secure conversations to drive better health outcomes, Luma Health provides simplicity and intelligence to boost patient-provider relationships for better health and better experiences. Providers leveraging the Luma Health platform have cut their no-shows in half, saved an average of 1,000 valuable staff hours a year, and improved patient satisfaction by nearly 20%. By optimizing the patient journey, Luma Health maximizes patient outcomes, increases top-line revenue growth, and drives better patient retention.

    Certified

    COLLECTPlus

    COLLECTPlus™ integrates directly with athenaPractice software and automates your entire patient pay billing and collection cycle. COLLECTPlus allows you to customize your billing and collection processes. The COLLECTPlus payment portal will enable you to store payment information, set up recurring or auto-payments. The COLLECTPlus program will increase your staff efficiency, reduce billing and collection costs, and improve cash recovery.

    Certified

    InteliChart

    www.intelichart.com

    Since 2010, InteliChart's innovation and development efforts have been devoted to patient and consumer engagement. Perfecting the patient experience is not a secondary effort for us — it's our exclusive focus. Over ten years and thousands of implementations, we've learned that successful engagement begins with understanding the dynamic needs of the patient as a consumer. That knowledge led us to develop the Healthy Outcomes® patient engagement platform that has multiple solutions - Patient Portal, Patient Intake, Patient Notify, Patient Survey and Patient Activate - working in unison to engage patients and healthcare consumers on their own terms. With Healthy Outcomes®, providers stay connected to their patients outside the visit with proactive, personal engagement that strengthens their brand, streamlines their workflows, and yields better patient outcomes.

    Certified

    Relatient

    www.relatient.net
    KLAS rated #1 2020 in Patient Outreach

    Relatient, Inc., the 2020 KLAS Category Leader in Patient Outreach, is a SaaS-based patient-centered engagement company that utilizes a modern and mobile-first approach to improve patient and provider communication. On behalf of U.S. medical practices and health systems, Relatient engaged patients with more than 132 million messages in 2019. Relatient's platform integrates with over 85 practice management systems and electronic health databases to drive operational efficiency, appointments and reviews, reduce no-shows, speed patient payments, and improve patient satisfaction, all while supporting health and care quality initiatives. Relatient is the single-source platform for integrated, patient engagement solutions include:
    • Patient Self-Scheduling & Waitlist
    • Appointment Reminders
    • No-Show Management
    • Recalls
    • Broadcast Messaging
    • Messenger Chat & Secure Messaging
    • Reputation Management & Visit surveys
    • Patient Intake
    • Patient Online Payments, Balance Messaging, & Payment Plans
    • Health Campaigns