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Urgent Care Centers

athenahealth is a trusted partner for the unique needs of urgent care operators, offering a network of services for EHR, revenue cycle management, and care coordination. 

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Driving clinical and financial outcomes for urgent care

See more patients. Get paid faster.
We improve patient throughput, driving positive results for your bottom line. And, with our service teams taking on your back office work, we get you paid more, faster, with less work.

75% same-day encounter close rate 9

71.6%  time-of-service copay collections12

Optimizing revenue with expert practice management services
Rated #1 by KLAS for practice management services (practices with 11-75 physicians6), we give you greater control by taking on your most time-consuming billing tasks. Our expert billing teams track claims, handle any follow-ups, manage denials, and more. And we help drive your time-of-service collections by enabling flexible payment options and integrated payment processing.

Urgent care centers can take advantage of:
  • Full charge integration to ensure all procedures, labs, x-rays and more are billed for
  • Real-time eligibility checks and an exhaustive insurance-plan library, maintained by our experts
  • Support with corporate or occupational medicine contracts
  • Performance and utilization monitoring, in real time

Seamlessly coordinate care with area hospitals and providers
Our open platform is the most connected of its kind, processing more than 144 million transactions in 2015. With more than 218,000 clinical connections with labs, hospitals, imaging centers and other practices, we’re helping you stay connected to the places that matter most to your patients.
  • Easy-to-run outreach campaigns get patients in the door for preventive care, such as flu vaccines, with greater efficiency
  • Multiple options for documenting each patient visit: Encounter plans; procedure documentation; global templates; and accelerators, such as order sets, to maximize speed and efficiency

“Our goal is to get [patients] in and out and back to their day. athenahealth is so easy to use, so quick and efficient… we can basically get the patient from intake to provider to out the door in less than 20 minutes.” 

Rinda Ford, Director of Operations
Premier Physicians, Midland, Texas 

Facilitating growth and connectivity
  • Low start-up costs
  • No maintenance fees
  • A proven track record handling billing and quality rules in all 50 states
  • Nimble platform, improving time to value and shortening implementation

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See how our suite of services helps practices like yours.

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Feel free to give us a call at 800.981.5084 if you have any questions!

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Services for the unique needs of urgent care

Our cloud-based services and urgent care EMR replacement drive results - and we can prove it.

See how this New Jersey urgent care center has thrived with athenahealth.

Discover the advantages of switching your practice management and urgent care EMR to athenahealth.

See how CareWell® Urgent Care CEO, Shaun Ginter, partnered with athenahealth to improve his organization’s operations.