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The streamlined EMR that works the way you do

We take on your most time-consuming work

athenahealth takes on burdensome work for you so you can stay focused on the job you do best: providing great patient care. We take over your fax machine, receiving and sorting all incoming faxes for you. All incoming clinical information is scanned by our service teams, and then routed to the right person at your practice. Our teams process more than 2 million documents per month, giving us the scale, know-how, and ability to help you.

Managing and updating quality measures for you

Conventional electronic medical records (EMRs) often require additional modules for quality programs. Not with athenahealth. Powered by our Quality Management Engine, our new, streamlined EMR is continuously updated to accommodate the most current quality measures, surfacing them at the right point in the encounter where each measure can be met with minimal effort. In addition to keeping you ahead of change, our Clinical Intelligence team takes on these tasks for your practice, so you can spend more time with patients:

  • Identifying quality management programs that are best for your practice
  • Handling most enrollment
  • Enabling population health campaigns
  • Generating reports and submitting data electronically on your behalf
  • Taking on your data extraction and submission to CMS

Ensuring your quality performance success

Our dedicated teams have your back, and will guide you through national programs like MU, MIPS and PQRS to make sure you meet performance requirements. We’ll also provide ongoing quality reporting that stays up to date as rules and restrictions change, so you can keep up with the Healthcare Effectiveness Data and Information Set (HEDIS) and NCQF. And because all of our providers are on a single network, we can provide benchmarking and best-practices from top-performing clients.

PCMH and PCSP accelerator programs

athenahealth’s capabilities, reporting tools, and workflows make it easier for your practice to meet PCMH recognition criteria. Plus, thanks to our partnership with NCQA, your practice will automatically receive credits towards recognition—just for using our services.

Closing the loop on care
We track orders and alert you if patients don’t follow through on referrals, tests, or prescriptions. When they do comply, we ensure that every inbound result is compared to the patient’s current list of orders. Delivering a level of visibility and control you won’t find with EMR software alone.  

Handling document classification
We split multi-document batches into individual documents, identify the document type and assign the document to a class/subclass.

Automatic patient identification
We tie incoming documents to the appropriate patient within your practice, automatically linking that document to the patient’s chart. So you can make more informed care decisions.

Doing your data entry
You didn’t go into medicine to do data entry. So let us handle documents like administrative medical records, clinical documents, lab results, imaging results, physician authorizations, and prescription renewals.

Case Study

Healthier financials, more innovative practice
Leveraging robust practice data convinces payers to reimburse pioneering outpatient orthopedic procedures.

clinical documents processed per provider per month



clinical rules embedded to enable quality alerts at point of care



of clients avoided PQRS penalties in 2015