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Community Hospital Knowledge Hub

Learn how to remain independent and succeed as a Community, Rural and Critical Access Hospital in today's evolving healthcare landscape.

Hospital Quality Improvement Projects and High-Return Activities

The better a community hospital understands its revenue cycle the better it can understand what activities yield the highest return on the time invested in them. Hospital quality improvement projects, for example, can yield results in several areas: quality of care, which is valuable in itself and can lead to PQRI rewards; patient satisfaction, which can lead to patient loyalty and more ongoing revenue; fewer readmissions, which can prevent penalties.

A few areas that are commonly considered high-return for community hospitals are:

  • Medicare and annual wellness visit campaigns
  • Hot spotting and intervention with the uncompensated care pool
  • Management of re-admissions
Your hospital management technology (integrated practice/financial management, EHR/clinical
management, patient communication) ought to provide you with data that enables you to:
  • Look at different activities and compare their financial benefits 
  • Monitor the impact of activities in real time on an ongoing basis
  • Understand the outcomes of each activity via clinical data
If your hospital does not have the capacity to perform and track these activities, consider partnering with a third party that has proven its ability make this happen.

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