Long wait times frustrate patients and practices. Here are solutions.
A daughter discovers it only in the last days of her father’s life
CMO Troyen Brennan: Using data – plus a personal touch – to help patients 'do their job'
Data show the longer patients wait for a first visit, the more likely they are to cancel
Patients are most likely to recommend a clinic when they connect with caregivers
Harvard Business School professor Len Schlesinger answers your vexing healthcare management questions
Most physicians don't feel optimistic about the future of healthcare. Here are five who do.
Fighting the opioid crisis with telemedicine
Research shows patients notice when providers are hurried, but don't hold it against them