On the road to value-based care, there’s increased focus on the quality measures that drive reimbursement and outcomes. Find out how top performers are improving both documentation and care — and learn tactics for engaging physicians, staff, and patients.
Designing the 'job of the patient'
Len Schlesinger on the tools and technology patients need to engage in their own care
When quality metrics don't actually drive quality
A candid conversation among health executives — and a challenge for healthcare's future
How healthcare can avoid a United Airlines fiasco
'Capability cycles' matter in the service industry — and they apply to doctors and patients
The way the system works against women doctors
A physician looks at gender disparities in medicine — and why they could cause burnout