Features and services

Automated messages

Providers reach patients efficiently with automated reminders for appointments, billing, and follow-up care.

Time-saving portal

Staff saves time when patients use our portal to review health history, sign practice forms, pay bills, schedule appointments, and more.

Call support

Live phone operators can reschedule or cancel appointments, take payments, and offer support in Spanish.

Fewer no-shows

Our patient portal can help your organization escape no-shows and keep schedules full—that could result in a 4% drop in no-show rate.*

 Automated messages

Automated messages

Providers reach patients efficiently with automated reminders for appointments, billing, and follow-up care.

 Time-saving portal

Time-saving portal

Staff saves time when patients use our portal to review health history, sign practice forms, pay bills, schedule appointments, and more.

 Call support

Call support

Live phone operators can reschedule or cancel appointments, take payments, and offer support in Spanish.

 Fewer no-shows

Fewer no-shows

Our patient portal can help your organization escape no-shows and keep schedules full—that could result in a 4% drop in no-show rate.*

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Services Demo
See athenaCommunicator in Action

Happy patients stay with your organization—that's why we help you keep patients engaged. Watch how it works.

  • 520M

    automated patient messages delivered annually*

    *Based on athenaNet data as of May 2018

    We call, email, or text to remind patients of existing appointments and schedule new ones, setting your patients up for their best health.

Our services
  • icon_ctg_laptop_ehr_dgt

    Electronic Health Records

    An EHR that’s easy to use, letting you focus on patients—not computer screens.

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    Medical Billing

    When you partner with athenahealth, chasing down payments isn’t your job. We make it ours.

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  • icon_ctg_drpatient_engagement_dgt

    Patient Engagement

    Secure messaging and a full patient portal let you stay connected—before, after, and in between visits.

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  • icon_ctg_grouppeople_pophealth_dgt

    Population Health

    Easily achieve the clinical and financial outcomes you need to thrive with value-based care.

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    Care Coordination

    Collaborate on patient care plans with other clinicians directly within the patient chart. Our network enables s

  • ICON_CTG_Phone_DGT

    epocrates

    The medical reference app that displays safety, diagnostic, and treatment information—in the moment of care.

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