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athenahealth Response: There are no known interactions between athenaNet and antivirus, intrusion detection, malware eradication, and host based firewall software. Our process for identifying issues regarding use of antivirus, intrusion detection and malware eradication is to rely on client-submitted incident reports. Our clients are instructed to report any interactions they experience via the athenahealth Client Service Center (CSC). When incidents are reported, our protocol is to investigate the interaction between the third party product and athenaNet. athenaClinicals has been in use in a production environment since November 2005. To date, no interactions have been reported.

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