Accessibility Statement for Patient-facing Applications
Table of Contents
The Web Content Accessibility Guidelines (WCAG) define standards for designers and developers to improve accessibility for people with disabilities. We strive for conformance with WCAG 2.1 Level AA.
As part of the ongoing improvements to our patient-facing application, we are addressing identified accessibility issues. We welcome feedback on any area of concern.
II.Compatibility with Browsers and Assistive Technology
The athenahealth patient-facing applications are tested with the latest versions of the following browsers and assistive technologies:
- Chrome with NVDA on Windows
- Safari with VoiceOver on MacOS and iOS
- Chrome with TalkBack on Android
They are also tested with keyboard alone, a color contrast analyzer, and automated tools.
The following resources provide information for different operating systems, browsers, and devices:
athena assesses the accessibility of patient-facing applications through the following approaches:
- Voluntary Product Accessibility Templates (VPATs)
- Design Testing
- Automated Quality Assurance Testing
- External Evaluation
- Usability Testing with Users of Assistive Technology
Let us know if you encounter accessibility barriers while using patient-facing applications.
- Phone: (800) 489-8159
- Online Form
Please include or have ready the following information:
- Assistive technology
- Device type (desktop/laptop, tablet, or mobile phone)
- Operating system
We aim to review accessibility feedback within seven (7) business days.