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Named most usable EHR by KLAS6

Our EHR and workflow has been carefully designed to keep providers efficient, and drive the delivery of quality care.

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The streamlined EMR that lets doctors be doctors

We take on your most time-consuming work

athenahealth takes on burdensome work for you so you can stay focused on the job you do best: providing great patient care. We take over your fax machine, receiving and sorting all incoming faxes for you. All incoming clinical information is scanned by our service teams, and then routed to the right person at your practice. Our teams process more than 2 million documents per month, giving us the scale, know-how, and ability to help you.

Managing and updating quality measures for you

Conventional electronic medical records (EMRs) often require additional modules for quality programs. Not with athenahealth. Powered by our Quality Management Engine, our new, streamlined EMR is continuously updated to accommodate the most current quality measures, surfacing them at the right point in the encounter where each measure can be met with minimal effort. In addition to keeping you ahead of change, our Clinical Intelligence team takes on these tasks for your practice, so you can spend more time with patients:

  • Identifying quality management programs that are best for your practice
  • Handling most enrollment
  • Enabling population health campaigns
  • Generating reports and submitting data electronically on your behalf
  • Taking on your data extraction and submission to CMS

Ensuring your quality performance success

Our dedicated teams have your back, and will guide you through national programs like MU, MIPS and PQRS to make sure you meet performance requirements. We’ll also provide ongoing quality reporting that stays up to date as rules and restrictions change, so you can keep up with the Healthcare Effectiveness Data and Information Set (HEDIS) and NCQF. And because all of our providers are on a single network, we can provide benchmarking and best-practices from top-performing clients.

PCMH and PCSP accelerator programs

athenahealth’s capabilities, reporting tools, and workflows make it easier for your practice to meet PCMH recognition criteria. Plus, thanks to our partnership with NCQA, your practice will automatically receive credits towards recognition—just for using our services.

Closing the loop on care
We track orders and alert you if patients don’t follow through on referrals, tests, or prescriptions. When they do comply, we ensure that every inbound result is compared to the patient’s current list of orders. Delivering a level of visibility and control you won’t find with EMR software alone.  

Handling document classification

We split multi-document batches into individual documents, identify the document type and assign the document to a class/subclass.

Automatic patient identification

We tie incoming documents to the appropriate patient within your practice, automatically linking that document to the patient’s chart. So you can make more informed care decisions.

Doing your data entry

You didn’t go into medicine to do data entry. So let us handle documents like administrative medical records, clinical documents, lab results, imaging results, physician authorizations, and prescription renewals.

From our CloudView Blog

Pushing the Boundaries of Interoperability
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Lewes, Del., is a busy coastal city whose population consists of year-round residents, inclusive of a thriving retiree c...

1,329 clinical documents processed per provider per month  

2,200 clinical rules embedded to enable quality alerts at point of care  

99% of clients avoided PQRS penalties in 2015  

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Our cloud-based services include:

Electronic Health Records

Our award-winning Electronic Health Records (EHR) service gives providers greater control, so they can focus on what they do best.

Revenue Cycle Management

Providers on our medical billing and practice management service get paid more, faster, with less work.

Population Health

Patient communication services that reduce no-shows by 8% and keep providers better connected to our patients.

Patient Access & Care Coordination

A complete end-to-end service for seamless care coordination across the continuum, no matter where patients seek care.


Clinical intelligence from the most trusted mobile medical reference is embedded inside our EHR workflow.

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