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Videos
What is athenahealth?
athenahealth provides medical billing, EMR, and care coordination services to over 31,000 medical providers in the US. With a combination of cloud-based software, a patented billing rules engine and back-office services that remove your most time consuming tasks, athenahealth can help improve practice management and you get paid more, faster, with less hassle.
athenaCollector Service Overview
athenaCollector, our cloud-based medical billing and practice management solution, simplifies scheduling, gets you paid more and faster and lets you focus on patient care—while we take care of your most time-consuming practice management tasks.
athenaClinicals Service Overview
Our cloud-based EMR provides greater clinical control and insights to medical practices while boosting efficiency and revenue. athenaClinicals allows medical practices to focus more time on patient care and less time on paperwork.
athenaCommunicator Service Overview
Our cloud-based patient communication system and services go well beyond medical scheduling software by improving all patient interactions outside of the office. Your practice can become more competitive, compliant, and accessible to your patients while improving your bottom line with our unique approach to medical scheduling software and other automated communication tools.
athenaCoordinator Service Overview
athenaCoordinatorSM is a cloud-based care coordination service for order transmission, insurance pre-certification and patient registration among physicians and hospitals, surgical centers and imaging centers. More than 8,000 ordering physicians access the system daily.
Enterprise Solutions Overview
Our flexible cloud-based services are uniquely poised to help health care organizations drive revenue and be ready for future change.
Who We Are: Insight into the athenahealth Culture
Our mission is to be care givers' most trusted service. With our innovative technology and unflagging enthusiasm, we help physicians focus on patients and get paid for the care they deliver.
Taking Chances in the Right Direction
Hear how our innovative approaches benefit forward-thinking CEOs.
Understanding a Patient Population
CMOs gain new ways to implement better care with our approach to EHR.
An Immediate Return on Investment
Hear how athenahealth positions COOs to expand rapidly and see profits.
How our Rules Engine Works
Imagine a team of experts and thousands of other practices working on your behalf, finding medical billing problems and fixing them before they reach your practice. When you're connected to athenahealth's proprietary engine of medical billing and clinical rules, this is exactly what happens.
The History of Meaningful Use
The HITECH Act and its Meaningful Use provision is rapidly reshaping the funding and implementation for electronic health record adoption in the US. According to the HITECH Act, Physicians are eligible to receive up to $44,000 in total incentives per physician from Medicare for "meaningful use" of a certified Electronic Medical Record (EMR) starting in 2011. Learn more by watching this video.
Access athenaClinicals On-the-Go from Your iPhone
As a physician, use the athenaClinicals iPhone app for convenient, mobile access to prescribe medications, view lab results, communicate with patients, review upcoming schedules, and more.
CaroMont Family Medicine Uses athenahealth's Services to Deliver Patient-Centered Care
CaroMont Family Medicine, a large, multispecialty, hospital-owned physician group located outside Charlotte, N.C., has adopted athenahealth's full suite of services to improve operations and enable its providers to meet Meaningful Use.
OrthoAtlanta Turns to athenaClinicals to Improve Operations and Achieve Meaningful Use
Through the use of athenaClinicals, OrthoAtlanta has not only improved its ability to safely deliver patient-centered care, but each of its 17 physicians have also attested to Meaningful Use.
Pediatric Partners: A Fast-Growing Practice Focused on Innovation
Pediatric Partners in San Diego, California uses athenahealth's medical billing and EMR services to get paid more, faster. The practice quickly saw a large reduction in the groups Days in Accounts Receivable and an increase in revenue, helping the practice grow.
Wilson Stream Family Practice Maintains its Independence with athenahealth
Wilson Stream Family Practice in Farmington, Maine is able to sustain a 3-provider, independent community practice with athenahealth's cloud-based EMR athenaClinicals.
Behind the Scenes with athenahealth's Meaningful Use Support Team
athenahealth has made it a company priority to guarantee that our eligible clients achieve and get paid for Meaningful Use. 100% of our clients are using the latest version of athenaClinicals, an ONC-ATCB-certified EMR, and we have dedicated significant resources, people and technology to helping clients reap the rewards from this federal incentive program.
Mount Auburn Hospital Achieves Meaningful Use with athenahealth
In eight months, Mount Auburn Hospital in Cambridge, Massachusetts successfully attested and achieved Meaningful Use with athenahealth as their partner. Combined with athenahealth's cloud-based EMR and Meaningful Use support plan, Mount Auburn Hospital had all the tools and resources they needed to succeed.
athenaClinicals for Pediatric Providers
athenaClinicals provides Pediatricians across the nation acess to a cloud-based, flexible, and low-cost EMR to get more control of their practice, boost their bottom line all while providing great patient care. athenahealth's EMR is easy to use and constantly updated with no interruptions to your practice workflow.
Cook Children's Health Care System uses Cloud-Based EMR for Flexibility
Physicians at Cook Children's Health Care System, a 1,200 physician organization spanning 22 states, use athenahealth's EMR to be connected, flexible, and remain up to date with industry and payer updates. athenahealth's EMR was easy to implement and because it's cloud-based, sharing of clinical data across the entire health system is streamlined.
What is the Beast?
Our Octopus beast, and the new campaign it serves as mascot for, is meant to embody the ever-lurking complexity and hassles and paperwork and unpaid claims and slow, costly EMRs that can wrap their tentacles around a practice and drag it down. We think we've got a solution that can help "tame the beast" for practices and unleash their real potential for growth and improved care.
Power of PayerView
PayerView is an annual project of athenahealth and Physicians Practice. PayerView is the industry's leading quantitative report, providing unprecedented insight into the provider-payer relationship with objective, data-driven methodologies. PayerView data helps create an industry-wide dialogue on how breakdowns in the medical claims billing process can be addressed.
The Whole Child Center
athenahealth's electronic medical records, athenaClinicals, removes the bulk of paperwork and the most time-consuming tasks from medical practices. The Whole Child Center in Oradell, New Jersey uses athenahealth's electronic medical records to help improve their practice efficiency and to spend more time with patients.
Wright State Physicians
Having a centralized medical billing and medical scheduling software has allowed Wright State Physicians to improve their daily workflow and increase practice efficiency. athenaCollector provides a combination of medical billing software, a patented engine of medical billing rules, and back-office services that help Wright State Physicians get paid more, faster, and with less hassle.
Cook Children's Health Care System partners with athenahealth
Cook's Children Physicians network, a 1,200 physician organization spanning 22 states, joined the athenahealth network to implement an EMR. Greater clinical control and practice efficiency are just a few benefits of implementing athenahealth's EMR, athenaClinicals.
Federal Bonus Payment HITECH Guarantee for Meaningful Use of an EHR
athenahealth is offering a HITECH Guarantee because we're so confident our EMR, athenaClinicals, will meet the mandates for Meaningful Use. Our cloud-based platform and real-time rules engine enable us to incorporate new Meaningful Use mandates as they are announced—allowing us to offer our clients a HITECH guarantee of stimulus money.
Deerpath Primary Care adopts electronic medical records
athenaClinicals is a low-investment, cloud-based approach to electronic medical records. Unlike traditional electronic medical records, athenaClinicals provides Deerpath Primary Care with back-office services that remove the bulk of their paperwork and other time-intensive tasks, allowing them to focus on delivering quality patient care.
Deerpath Doctors Increase Revenue & Collection Rates
Deerpath primary care uses athenaCollector for their medical billing and practice management needs. Having a web-based medical billing solution has enabled Deerpath Primary Care to improve practice performance while increasing their bottom line.
Deerpath Primary Care uses ReminderCall
ReminderCall, an automated patient reminder system, helps reduce patient no-shows by streamlining the patient reminder and confirmation process. ReminderCall helps Deerpath Primary Care increase their daily schedule density while decreasing the front-office workload and time spent on the phone.
Dr. Masucci streamlined his practice with athenaClinicals
athenaClinicals, athenahealth's EMR, is one of the athenahealth services Dr. Peter Masucci uses to serve the pediatric community in Everett, MA. Using an EMR helps Dr. Masucci process lab transactions electronically which allows him to focus his time on his patients and not paperwork.
Dr. Masucci gets paid faster
Dr. Peter Masucci needed a better way to manage his medical billing. He found that better way with athenaCollector, athenahealth's medical billing software and practice management system. Since implementing athenaCollector, Dr. Masucci's medical billing frustrations have been alleviated and his bottom line has improved.
Dr. Schuermann: Our EMR is easy to use and efficient
Samaritan OB/GYN uses athenahealth's EMR, athenaClinicals, because it's web-based and easy to use. Dr. Stephen Schuermann is thankful he can log into his EMR at anytime, day or night, and access his patient medical records without having to drive to his office.
Physician views on athenahealth's EMR, athenaClinicals
athenaClinicals, our EMR, combines flexible, web-based software, a engine of clinical rules and back-office services, and promises hitech guarantee money to qualified physicians. Our EMR has led to improved efficiency in clinical workflow processes and increase in revenue potential for thousands of physicians.
Rural Health Testimonial: Dr. Allen Gee, WY
Dr. Allen Gee leverages athenahealth's medical billing cloud-based software, real-time engine of rules and back-office services to run his Neurology practice in Cody, Wyoming. Because he travels up to 100 miles to his clinics, Dr. Gee benefits from athenahealth’s practice management system that he can access anywhere, anytime.
Family Medicine patients pleased with online access
Family Medicine Associates of South Attleboro adopted athenaCommunicator, which provides web-based medical scheduling software and other automated communication tools. Patients take advantage of the robust medical scheduling software to request appointments, as well as securely receive test results and pay outstanding bills.
Valley Medical Receives Medical Home Certification
Valley Medical Associates leveraged athenaClinicals, athenahealth’s EMR, to help achieve NCQA Level 3 Patient-Centered Home certification. To achive this, their EMR needed to enable disease management, outreach, operating according to best-practice guidelines – and athenaClinicals really did that.
From Paper Charts to Meaningful Use in 6 Months
Dr. Reavis T. Eubanks is a family practice physician in Asheville, North Carolina. He adopted athenahealth’s EHR service, athenaClinicals, and took full advantage of our client support program to help him demonstrate Meaningful Use. After using athenaClinicals for six months, Dr. Eubanks attested to Meaningful Use and received his government incentives.
VaccineView Overview
VaccineView brings transparency to the vaccine reimbursement process. Low and inconsistent vaccine reimbursement is creating financial difficulties for pediatricians and general practitioners who serve children and public health. Are you being properly reimbursed for the full cost of vaccinations?
athenaClinicals Helps Large Oregon Practice Achieve Meaningful Use
A 20-physician urgent and family care practice in Oregon transitions from a paper to athenahealth’s cloud-based EHR and Practice Management services. Evergreen Family Medicine uses athenahealth’s services to improve practice efficiency, streamline their workflow, attest to Meaningful Use of an EHR and receive their incentive payments.
What Does the Cloud Mean for Medical Groups?
Are you wondering why there’s so much buzz around cloud computing? Or what it means to have “cloud-based services” going to work for you? To help add some perspective we brought in the technology editor of The Today Show to explain how our safe, secure and easy-to-access cloud-based services can help your practice thrive.
Alabama Health System Uses athenaCoordinator to Grow their Physician Network
A Large Health System with 4 hospitals and 35 clinics had a very low pre-registration rate causing a lot of denied claims. athenaCoordinator, our cloud-based care coordination service helped Baptist Health System increase their efficiency and helped grow their physician network.
Large Florida OB/GYN Group Grows with athenahealth
Florida Woman Care has grown from 2 physicians to over 260 physicians in a few short years. By adopting athenaCollector and athenaClinicals, all of their practices are now connected; operations are streamlined; efficiency is up and Florida Woman Care continues to grow.
Delivering Results with athenaCollector and Anodyne Analytics
Presbyterian Anesthesia Associates is a 51-physician medical corporation in Charlotte, NC. After working with many medical billing companies over the course of 15 years, the physicians were dissatisfied with the lack of visibility into claim reimbursement. athenaCollector and Anodyne Analytics provide Presbyterian Anesthesia Associates the visibility into their performance and claim reimbursement they need to thrive.
Rosedale Infectious Disease: Using the Patient Portal
Rosedale Infectious Disease opened their doors in 2006 as a start-up practice with 95% of their focus dedicated to providing HIV care. Using athenahealth’s medical billing service, Rosedale Infectious Disease increased their revenue stream which allowed them to expand their building, add a new provider, and grow their patient base to help more people in their community. They receive amazing feedback from patients who can access their lab results and request appointments online through the patient portal.
Hudson Headwaters: Converting to a Patient Centered Medical Home
Hudson Headwaters, located in Queensbury, provides primary care for over half of the residents in six New York counties. Hudson Headwaters needed to adopt an electronic health record (EHR) service to become a Patient Centered Medical Home (PCMH). They knew they needed services that allowed their physicians to focus on patients, and also encourage patients to become active participants in their health care. Hudson Headwaters chose athenahealth's cloud-based services and is now a successful PCMH organization.
Grace Family Medical Practice is Better Now With athenahealth
Dr. Bernadette Sheridan runs a busy, full service medical practice, Grace Family Medical, in Brooklyn, New York. Grace Family Medical Practice recently adopted athenahealth's practice management and EHR services to help improve their workflow and increase their bottom line, while still giving patients the personal touch they deserve.
Success with athenahealth’s Integrated Suite of Services
DiToppa Medical Center switched to athenahealth's suite of cloud-based medical billing, EHR and patient communication services to help run their busy medical practice and improve their workflow.
This is How We Help Strengthen and Grow Physician Networks
A sustainable, cloud-based, care coordination model that benefits everyone. Our system closes the loop on patient care, removing problems that plague the order process. You get loyal physicians and satisfied patients. Your network gets bigger and better connected every day.
This is How athenahealth Helps You Get Your Meaningful Use Dollars
Our EHR helped 85% of our eligible providers get paid for Meaningful Use. With our innovative combination of Best in KLAS EHR* software, clinical expertise and back-office services, we guarantee your Meaningful Use payments. View this video to find out how.
Health Management Associates Selects athenahealth for Strategic Partnership
athenahealth's solutions will be implemented for Health Management Association's employed physician network of more than 1,200 providers operating in fifteen states and nearly 10,000 independent physicians affiliated with Health Management hospitals.
Webinars
PayerView 2012: Signs of Industry Disruption
As a provider of cloud-based services, we have unparalleled insight into payer performance. By tapping into our network of data, we know how each payer responds to claims, and which payers conduct business with providers in a timely, efficient manner. In our goal for transparency, and to improve the way providers and payers work together, athenahealth compiles PayerView, an annual ranking of payers, and a study of current trends.
7 Ways to Get Your Practice 'In the Zone': A Financial Health Playbook
With changing payer rules, government mandates like ICD-10 and the hassles of self-pay collections, keeping your practice healthy can be a head-spinning challenge. But with the right approach and the right partner, your workflow and revenue stream can be greatly improved. We've developed a checklist—a playbook of sorts—to help your practice enjoy greater financial health.
Accelerating Patient-Centered Medical Home (PCMH) Recognition: The FQHC Cornerstone
In the evolving landscape of payment reform, studies show that the Patient-Centered Medical Home (PCMH) model of care can result in reduced costs and improved patient care. But transitioning your practice or health center to a PCMH, and achieving certification, is challenging. Join athenahealth, Hudson Headwaters and non-profit consultant Primary Care Development Corporation to discuss how cloud-based services are uniquely poised to address the biggest PCMH challenges.
Decoding the Details of Accountable Care Organizations
Among the dizzying variety of newer reimbursement models, the ACO can be among the most complicated—but it can also deliver financial upside to practices and better care for patients. The ACO philosophy dictates that when a group of care givers share accountability for a patient, they can also share savings across the care continuum. Now's the time to find out more.
How to Switch Your EHR with Confidence: Taking Control of Patient Data Conversion
There's an onslaught of change in health care today, making it challenging for caregivers to stay focused on patient care. EHRs that can't keep up are getting replaced. As a leading provider of cloud-based services who’s managed hundreds of successful EHR transitions, we'd like to share our expertise with you, and spell out our methodology for you.
Meaningful Use Stage 2: What You Should Know to Achieve the New Standard
As the industry leader in Meaningful Use attestation—85% of our eligible providers received payment for Stage 1 Medicare Meaningful Use in 2011—we're committed to guiding and coaching physicians toward Stage 2 success. Join athenahealth experts as they break down the new requirements and prepare you for the next level of this crucial incentive.
Physician Acquisition: The Right Strategy for Your Health System?
Despite the enormous volatility of the health care environment, hospitals and health systems have been acquiring physicians at a dizzying rate. Acquisition may seem like the best strategy for business growth, but that may not be the case. Register for this webinar to discover how your medical group can benefit.
How Cloud-based Services Can Improve Your Practice
With the enormous change practices must contend with—from achieving Meaningful Use to ANSI 5010 and ICD-10 transitions—the best HIT systems must stay fast, flexible and intelligent. Those services that are centralized online, in "the cloud", are uniquely positioned to succeed and deliver measurable benefits to practices.
Getting More from Self-Pay Collections: 7 Tips for Improving Patient Collections
Handling self-pay issues within a medical practice has its challenges. In light of the personal relationships health care providers have with their patients, handling self-pays can be dicey. But many practices find that the patient collections process to be more successful and less time-consuming with the help of electronic patient communications and reminder tools and services. When properly designed and integrated into a practice's daily workflow, these tools and services relieve staff of much of the self-pay workload and make the process more efficient and effective.
Preparing for 2014: ICD-10 Diagnosis Codes
By October 1, 2014, all health care entities must be using the new ICD-10 diagnosis codes, a mandate that poses enormous challenges and potentially high costs. With the current number of codes increasing fivefold to roughly 69,000, coding accuracy and utilization can improve, but preparation will be a daunting task—especially with Stage 2 Meaningful Use kicking off the same year. While you should prepare for this transition, your medical billing, practice management and EHR vendor should be working hard right now, with you and payers, to adapt your system for this changeover—starting in 2012 with ANSI 5010 compliance. CME credits available
Whitepapers
Navigating Payment Reform: Thriving Through the Changes to Come
Payment reform has long been discussed in health care, as escalating costs have spurred calls for changes to the dominant fee-for-service model. Learn the capabilities that you can develop to not only help position your practice to respond to any of the payment reform models likely to occur in the future, but also make your practice more successful now.
What Cloud-Based Services Can Do for Your Medical Practice or Care Organization
Are you wondering why there's so much buzz around cloud computing? Do you know what it means to have cloud-based services working for your practice or health system? Discover how cloud-based services offer a solution that's more flexible, scalable, and available. And the combination of software, knowledge, and service drives improved results for all providers and all organizations on the network.
ICD-10: Preparing Your Practice for the Big Changeover
On October 1, 2013, the health care industry will adopt the ICD-10 code set for reporting diagnoses and procedures to payers. This new code set increases the number of reporting codes from about 13,600 to roughly 69,000 and it represents a dramatic increase in the level of reporting detail and granularity. While you should prepare for this transition, your medical billing, practice management and EHR vendor should be working hard right now, with you and payers, to adapt your system for this changeover—starting in 2012 with ANSI 5010 compliance.
Making Care Coordination Work: A Sustainable Model to Benefit the Whole Community
Making care coordination work is critical for keeping health care costs down, improving the quality of patient care, and ensuring the long-term viability of health systems. This whitepaper examines the current state of care coordination and outlines a proven approach that can help health systems grow and strengthen their physician networks, reduce costs, boost revenue, and improve the patient experience overall.
How to Get Paid for Meaningful Use: 7 Tips from the EHR Trenches
2012 is the last year to for physician practices to receive the full Stage 1 Meaningful Use (MU) incentive payment, but practices still have time to achieve MU and get the full award if they go live by October 3. As of the end of December 2011, the Centers for Medicare and Medicaid Services (CMS) had reported that only 27% of registered providers had attested and qualified for Medicare payments, which indicates the level of difficulty involved in achieving Stage 1 certification. (Stage 2 measures have not yet been fully outlined, but they promise a considerable leap in difficulty compared to the measures required in Stage 1.) This whitepaper provides important advice on the difficulties involved in meeting Stage 1 requirements and how to overcome them.
Patient-Centered Medical Home: Top Tips for Accelerating Recognition and Rewards
The term "patient-centered medical home" (PCMH) refers to a model of health care where the personal physician and his/her team provide for all the patient's health care needs, including arranging care with other qualified professionals when necessary. Initial studies of practices that have adopted PCMH confirm its ability to cut health care costs. However, the cost in time and process disruption for some practices adopting PCMH indicates that the transition must be carefully planned, patiently implemented, and pay off in the end in order to be worth the effort. This whitepaper explains how your EHR and practice management vendor can help you to facilitate the transition to a PCMH model and implement significant elements within each of the NCQA standards, enhancing your ability to achieve PCMH recognition and rewards.
ANSI 5010: What You Need to Know to Manage the Change
Medical billing is complicated enough, and then the standards of electronic transactions change from ANSI 4010 to ANSI 5010. athenahealth's, practice management and medical billing service, athenaCollector, enables clients to keep on top of all industry change with no interruption to their daily workflow.
Getting Lean with Your Practice: Five Tips for Improving Provider Productivity with an EHR
In 2009, athenahealth undertook a lean mapping study of 25 providers at twelve diverse practices. This whitepaper leverages that study and best practices to provide the following five tips for establishing a clinical workflow that takes full advantage of the EHR and boosts productivity
Getting More from Self-Pay Collections: 7 Tips for Improving Patient Collections
As health care costs continue to rise, patients are being required to pay more and more of those costs out of their own pockets, in the form of higher premiums, deductibles and copayments. For many practices, deploying a self-pay strategy can remove the complexity surrounding the patient collections workflow.
Getting Your Practice "In the Zone": 7 Tips for Achieving and Sustaining Financial Health
Health care providers have to cope with an avalanche of complex rules, regulations, and administrative processes just to run their practices. At the same time, costs are increasing and reimbursement rates are declining. The only way for a practice to achieve financial health in this demanding environment is to learn how to operate at peak performance level.
Optimizing Quality Management with Your EHR: Getting Paid More for What You Do Best
With the right EHR in place, participation in health care quality management programs not only helps you provide great care to your patients, but can also help increase your bottom line. However, the rewards are only worth seeking if the cost—in time and money—of collecting and reporting data to these quality programs doesn't outrun the potential gain. This is where your EHR and the services provided by your EHR vendor can make a significant difference.
Making the Switch: Replacing Your EHR for More Money and More Control
Find answers to a number of common questions about EHR adoption and replacement, as well as, how the right EHR can help practices get you more money and more control.
The HITECH Act and Your Practice: Eight Tips for Successful EHR Adoption
The right electronic health records can dramatically improve patient care, profit, and practice workflow. Learn how to manage the electronic health records selection process to achieve your desired results and avoid several common pitfalls.
The Economics of the Patient Workflow: Cracking the Code of Successful EHR Design
Traditional EMRs consistently fail to help physicians make more money, do less work, and deliver better care. High up-front fees with traditional EMRs are one factor, but the greatest problem with traditional EMRs is that they are designed without an understanding of the fundamental economics of a patient encounter.
Communication That Counts: Boosting Patient Engagement and Practice Revenue with Communication Technologies
Our web-based patient communication system and services go well beyond medical scheduling software by improving all patient interactions outside of the office. Learn how physicians can communicate with patients online and improve their bottom lines with our unique approach to medical scheduling software and other automated messaging services.
VaccineViewSM 2011: Improving Reimbursement Transparency
Managing the total cost of vaccines is so burdensome for practices — to the point where some providers actually suffered financial losses for providing vaccinations — that some consider not providing them at all. Are you feeling the pain of vaccine reimbursement? Read this whitepaper to learn more about VaccineView.
Health Care Business Intelligence: Turning Data into Decisions
Business intelligence analytics streamline the task of gathering critical data across the health care enterprise and turns it into readily accessible, actionable information. Health care business intelligence is a package of software and services that offers clarity on and control over the vast amount of data needed to successfully run a medical organization.
PayerView® 2012: Signs of Industry Disruption
PayerView is the industry’s leading quantitative report, providing unprecedented insight into the provider-payer relationship with objective, data-driven methodologies. See what PayerView 2012 unveils about the medical claims billing process.
Case Studies
Rural and Urban Hospital System Aligns Physicians, Coordinates Care
Baptist Health System, a four-hospital organization in Birmingham, needed an integrated suite of services that would eliminate the inefficiences that were leading to systemic breakdowns. They needed a system that facilitated a streamlined order workflow between physicians and their partners, including hospitals, surgical centers, imaging centers, and other physicians. They needed a full care coordination solution like athenaCoordinator.
Growing a practice group while improving care
Managing a fast-growing practice group is a continuous challenge. That's why Florida Woman Care turned to athenahealth's medical billing, EHR, and patient communication solutions. In two and half years, this OB/GYN practice group has grown to become the second largest in Florida using our cloud-based services.
An Organized Team at Mount Auburn Hospital Tackles Meaningful Use
Mount Auburn Hospital's OB/GYN Department adopted our electronic health record (EHR) service to achieve Meaningful Use of an EHR in just 8 months. Our EHR service also helped boost the department's productivity and increase their visibility into pay for performance programs with our P4P dashboard.
Making the Connection Across Dozens of Providers
Lacking a method to share clinical data across 70+ providers, Carolina Health Specialists® needed an EHR to stay current, improve visibility, and achieve Meaningful Use.
How an Important Regional Group Was Saved
In early 2008, Hudson Headwaters Health Network (HHHN) teetered on the brink of collapse. A Federally Qualified Health Center with 60,000 patients spread across 13 offices in the rural Adirondacks region of upstate New York, it was hobbled by outdated business processes and poor cash flow. With athenahealth, HHHN was able to increase collections, reduce DAR, and achieve PCMH Level 3 certification.
A Winning Combination for a Nephrology Practice
Robert T. Morrison, MD LLC—a small nephrology practice in Ohio—adopted athenahealth's medical billing service after finding over $100,000 in billing errors over one year. The practice was also challenged with finding a medical billing service that would integrate with their existing EHR.
Going Paperless on the Way to Meaningful Use
Up until a few years ago, North Texas Heart Center (NTHC) was getting slowly dragged under by clunky medical billing software, which needed regular, costly upgrades and required a dedicated "Excel guru" to examine cash flows. With declining reimbursement for cardiac care, high overhead and staff costs, NTHC was in dire need of efficient medical billing and EHR services.
Building an Ideal Medical Practice
Dr. Mark Hickey needed a fast start-up and system implementation post-residency. When he realized he couldn't afford a big investment to buy and maintain technology, Dr. Hickey turned to athenahealth's medical billing and EHR services.
Staying Independent, With a Business Partner
Struggling to keep its independence, Wilson Stream Family Practice needed to improve financial efficiency and data management. With athenahealth's medical billing and EHR services, the practice was able to organize clinical data, make patient visits more efficient, and improve overall quality of care.
Managing a Complex Practice and Achieving Compliance
Wright State Physicians—a multispecialty practice in Dayton, Ohio with 150 physicians and 23 offices—struggled with managing mountains of paperwork and communicating across offices and specialities. In addition, the practice was not taking advantage of pay-for-performance reimbursements and needed to achieve Meaningful Use.
From Paper Charts to Meaningful Use—6 months
After 35 years practicing in the same community, Dr. Reavis Eubanks finally made the switch to an EMR. He quickly implemented athenaClinicals and successfully attested to Meaningful Use in 6 months.
More Control and More Visibility for Better Care
After temporarily losing the ability to access patient information from his previous software system, Dr. MacGregor needed a cloud-based medical billing service that could move with him and provide him more control of his practice.
Getting Rewarded for Meaningful Use
While he never doubted receiving his federal incentive bonus payment—in fact, he was the first athenahealth client to do so—Dr. Ferguson was surprised to see how the process of achieveing Meaningful Use with athenahealth has improved his approach to patient care.
Following a Smooth Road to Meaningful Use
As an athenahealth pilot practice for Meaningful Use certification, Ultra Care Endocrine & Diabetes Consultants in Venice, Florida have found that the unique, off-the-shelf services provided by athenaClinicals, athenahealth's cloud-based EMR, have gotten their practice off to an easy, pain-free start to Meaningful Use certification.
Pediatric Health Care System Finds a Partner for the Future
As one of the largest integrated pediatric health care systems in the country, Cook Children's Health Care System needed an EMR that was flexible, scalable, accessible and fast. So when it came time to switch EMRs, athenahealth's cloud-based software and services met their needs and exceeded expectations.
Reliable Service Helps Group Reach New Heights
With a 350-employee organization and four locations in western Massachusetts, Valley Medical Group needed a more efficient and reliable EMR. Already impressed by athenahealth's medical billing solution and knowledgeable support staff, Valley Medical Group adopted athenahealth's EMR solution and achieved NNCQA Patient-Centered Medical Home certification.
Solo Physician Goes Mobile and Gets Flexible with athenahealth
Dr. Louis DiToppa, a physician for 24 years, didn't want to be tied down with paper charts any longer. He needed an EMR that would allow him to stay connected to his practice and patients anywhere, anytime. athenahealth's electronic medical record and other practice management services gave Dr. DiToppa that flexibility and enabled him to get more money and more control over his practice.
A Practice Faces a Brighter Future
In Memphis, Tennessee, a 4 physician Urology group liked that athenahealth's medical billing and EMR services offered to relieve the practice's paperwork and billing headaches. They were also excited to have fully-integrated and robust practice management and EMR systems with back-end support from athenahealth.
In New Family Practice, Communication is Key
When Dr. Jonathan Rosaasen decided to open a family medicine practice, had a vision of a paperless office that used an integrated system for his medical billing and EMR needs. The practice adopted athenaCollector for medical billing and athenaClinicals to meet their EMR needs.
Looking for More than Just Software
Appalachian Orthopaedics performed in-house medical billing for years until they realized they needed a better way to manage their practice. The 24-physician practice adopted athenahealth's medical billing and practice management solution to increase staff efficiency and gain transparency in practice performance.
Transparency Significantly Improves Financial Health for Specialty Practice
A 6-physician Infectious Diseases group wanted more transparency from their “full service” practice management company. They found athenahealth’s medical billing solution, and saw faster payments from payers and their other practice management problems disappear.
Easy Adoption and Control Over Performance
A small practice outside of Chicago adopted athenaCollector and athenaClinicals for their medical billing and EMR needs. The practice experienced improved access to patient information and streamlined e-prescribing with athenahealth's EMR.
Pediatric Practice Uses Real-Time Adjudication to Reduce Self-Pay Balances
Before joining the athenahealth’s network, a 5-physician pediatric practice struggled with their medical billing and practice management. After adopting athenahealth's practice management service, the group reduced self-pay balances and improved their daily workflow.
Added Revenue with Integrated Services
Family Practice Specialists was ready for an integrated practice management and EMR service and made the switch to athenahealth. athenahealth’s practice management and EMR services assumed time-consuming, but vital, day-to-day tasks from the practice, freeing staff up for other tasks.
Pediatric Partners Medical Group: Inefficiencies and Frustration
In 2000, Pediatric Partners was experiencing massive practice management inefficiencies including a high rate of claim denials. The group adopted athenaCollector and athenaClinicals for their medical billing and EMR needs, and quickly saw a large reduction in the groups Days in Accounts Receivable.
New Practice Management System Allows Large Specialty Practice to Thrive
A large anesthesia practice switched to athenahealth’s medical billing and EMR services to help boost their bottom line. They felt immediate benefits of athenahealth’s EMR and practice management services, which included increased transparency and control of practice workflow and financials.
A Decade of Partnership Strengthens Orthopaedic Practice
A large Orthopaedic group needed an efficient and integrated practice management, EMR and medical scheduling software service. They implemented athenahealth’s suite of services, including athenaCommunicator, which includes automated messaging services and a medical scheduling software that patients can access online.
Pediatric Practice Harnesses Network-Based Services
With the help of athenahealth’s medical billing service, and EHR, Dr. Masucci is able to stay profitable while providing quality care to the entire community of Everett, MA.
Communication Services Provide Missing Link for Successful Small Practice
When Dr. Lizabeth Riley, a family practitioner in Houston, TX, made the decision in August of 2009 to serve as a beta practice for athenahealth’s patient communication service, athenaCommunicator, it was just the latest step in a series that has made her small practice both financially successful and more patient-centric.
Practice Flourishes with athenahealth Suite of Services
The large family practice located near Boston, MA leverages athenaCommunicator, an on-demand, automated and live patient communication service that supports and streamlines patient-physician interactions outside the exam room.
Datasheets
CommonWell Health Alliance
athenahealth is proud to be a founding member of the CommonWell Health Alliance, an independent, not-for-profit trade association that plans to support and promote the seamless interoperability of, and access to, patient data across the health care system.
athenahealth for Federally Qualified Health Centers (FQHC)
For millions of Americans in urban and rural areas or regions underserved by health care professionals, the value of Federally Qualified Health Centers (FQHC) can't be overstated. But as federally funded organizations, FQHCs face considerable challenges. athenahealth is uniquely positioned to help FQHCs, so physicians can focus on patient care in these critical geographic areas.
athenaCoordinator for Imaging Centers
athenaCoordinator is a breakthrough model of care coordination that makes it easy for physicians to connect with your facility—without the high costs or administrative burden that can be associated with conventional approaches to care coordination.
The athenahealth PCMH Accelerator Program
With proven, cloud-based services, athenahealth is uniquely positioned to help practices achieve PCMH Recognition. Learn more about our approach to meeting PCMH requirements. And how we can help get you there faster and easier.
athenaCoordinator for Hospitals
With athenaCoordinator, your hospital gets better connected to your entire care community, strengthening your physician network, giving you visibility into order patterns, and improving patient satisfaction.
The athenaCoordinator Advantage
athenaCoordinator addresses systemic breakdowns such as redundancies, manual inputs, and errors, and improves care coordination among hospitals, physicians, and other supply chain partners. Through software and service, we deploy critical knowledge to support effective and efficient care coordination.
athenahealth: Your Solution to the Self-Pay Problem
Collecting self-pay balances requires consistent policies and procedures—and a tremendous amount of staff time. athenahealth takes a lot of this work off your hands. With the Self-Pay Reminder Service and Patient Portal components of athenaCommunicator, we can help your practice make self-pay collections more efficient and effective.
The athenahealth Meaningful Use Advantage
Unlike traditional software or ASP models, where all the work involved in meeting and tracking Meaningful Use performance falls on the practice, athenahealth provides a full-service approach with no hidden costs.
athenaMailbox Service with U.S. Bank
The athenaMailbox service offering has significant advantages over other remittance processors thanks to our unique partnership with U.S. Bank. This alliance provides a secure, high-quality lockbox solution connected seamlessly to the athenahealth back office services available with athenaCollector.
Credit Card Plus: A Self-Pay Processing Solution
With the Credit Card Plus service extension of athenaCollector, athenahealth clients can process credit card, debit card, and electronic check transactions with our Card-on-File and Automated Payment Plan offerings.
ANSI 5010—What You Need to Know
Medical billing is complicated enough, and then the standards of electronic transactions change from ANSI 4010 to ANSI 5010. athenahealth's, practice management and medical billing service, athenaCollector, enables clients to keep on top of all industry change with no interruption to their daily workflow.
The athenaCollector Advantage
Learn more about athenaCollector, athenahealth’s web-based medical billing and practice management solution that reduces administrative red tape. athenaCollector allows you to efficiently assess, plan, and improve your practice performance while increasing revenue.
The athenaClinicals Advantage
athenaClinicals provides a unique cloud-based approach to electronic medical records. athenaClinicals delivers greater clinical control and insights to medical practices while boosting efficiency and revenue potential.
The athenaCommunicator Advantage
athenaCommunicator offers automated messaging solutions and online medical scheduling software that allow your patients to request appointments, securely receive test results and more.
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