Videos
athenahealth provides medical billing, EMR, and care coordination services to over 31,000 medical providers in the US. With a combination of cloud-based software, a patented billing rules engine and back-office services that remove your most time consuming tasks, athenahealth can help improve practice management and you get paid more, faster, with less hassle.
athenaCollector, our cloud-based medical billing and practice management solution, simplifies scheduling, gets you paid more and faster and lets you focus on patient care—while we take care of your most time-consuming practice management tasks.
Our cloud-based EMR provides greater clinical control and insights to medical practices while boosting efficiency and revenue. athenaClinicals allows medical practices to focus more time on patient care and less time on paperwork.
Our cloud-based patient communication system and services go well beyond medical scheduling software by improving all patient interactions outside of the office. Your practice can become more competitive, compliant, and accessible to your patients while improving your bottom line with our unique approach to medical scheduling software and other automated communication tools.
athenaCoordinatorSM is a cloud-based care coordination service for order transmission, insurance pre-certification and patient registration among physicians and hospitals, surgical centers and imaging centers. More than 8,000 ordering physicians access the system daily.
Imagine a team of experts and thousands of other practices working on your behalf, finding medical billing problems and fixing them before they reach your practice. When you're connected to athenahealth's proprietary engine of medical billing and clinical rules, this is exactly what happens.
The HITECH Act and its Meaningful Use provision is rapidly reshaping the funding and implementation for electronic health record adoption in the US. According to the HITECH Act, Physicians are eligible to receive up to $44,000 in total incentives per physician from Medicare for "meaningful use" of a certified Electronic Medical Record (EMR) starting in 2011. Learn more by watching this video.
Pediatric Partners in San Diego, California uses athenahealth's medical billing and EMR services to get paid more, faster. The practice quickly saw a large reduction in the groups Days in Accounts Receivable and an increase in revenue, helping the practice grow.
Wilson Stream Family Practice in Farmington, Maine is able to sustain a 3-provider, independent community practice with athenahealth's cloud-based EMR athenaClinicals.
athenahealth has made it a company priority to guarantee that our eligible clients achieve and get paid for Meaningful Use. 100% of our clients are using the latest version of athenaClinicals, an ONC-ATCB-certified EMR, and we have dedicated significant resources, people and technology to helping clients reap the rewards from this federal incentive program.
In eight months, Mount Auburn Hospital in Cambridge, Massachusetts successfully attested and achieved Meaningful Use with athenahealth as their partner. Combined with athenahealth's cloud-based EMR and Meaningful Use support plan, Mount Auburn Hospital had all the tools and resources they needed to succeed.
athenaClinicals provides Pediatricians across the nation acess to a cloud-based, flexible, and low-cost EMR to get more control of their practice, boost their bottom line all while providing great patient care. athenahealth's EMR is easy to use and constantly updated with no interruptions to your practice workflow.
Physicians at Cook Children's Health Care System, a 1,200 physician organization spanning 22 states, use athenahealth's EMR to be connected, flexible, and remain up to date with industry and payer updates. athenahealth's EMR was easy to implement and because it's cloud-based, sharing of clinical data across the entire health system is streamlined.
Our Octopus beast, and the new campaign it serves as mascot for, is meant to embody the ever-lurking complexity and hassles and paperwork and unpaid claims and slow, costly EMRs that can wrap their tentacles around a practice and drag it down. We think we've got a solution that can help "tame the beast" for practices and unleash their real potential for growth and improved care.
PayerView is an annual project of athenahealth and Physicians Practice. PayerView is the industry's leading quantitative report, providing unprecedented insight into the provider-payer relationship with objective, data-driven methodologies. PayerView data helps create an industry-wide dialogue on how breakdowns in the medical claims billing process can be addressed.
athenahealth's electronic medical records, athenaClinicals, removes the bulk of paperwork and the most time-consuming tasks from medical practices. The Whole Child Center in Oradell, New Jersey uses athenahealth's electronic medical records to help improve their practice efficiency and to spend more time with patients.
Having a centralized medical billing and medical scheduling software has allowed Wright State Physicians to improve their daily workflow and increase practice efficiency. athenaCollector provides a combination of medical billing software, a patented engine of medical billing rules, and back-office services that help Wright State Physicians get paid more, faster, and with less hassle.
Cook's Children Physicians network, a 1,200 physician organization spanning 22 states, joined the athenahealth network to implement an EMR. Greater clinical control and practice efficiency are just a few benefits of implementing athenahealth's EMR, athenaClinicals.
athenahealth is offering a HITECH Guarantee because we're so confident our EMR, athenaClinicals, will meet the mandates for Meaningful Use. Our cloud-based platform and real-time rules engine enable us to incorporate new Meaningful Use mandates as they are announced—allowing us to offer our clients a HITECH guarantee of stimulus money.
athenaClinicals is a low-investment, cloud-based approach to electronic medical records. Unlike traditional electronic medical records, athenaClinicals provides Deerpath Primary Care with back-office services that remove the bulk of their paperwork and other time-intensive tasks, allowing them to focus on delivering quality patient care.
Deerpath primary care uses athenaCollector for their medical billing and practice management needs. Having a web-based medical billing solution has enabled Deerpath Primary Care to improve practice performance while increasing their bottom line.
ReminderCall, an automated patient reminder system, helps reduce patient no-shows by streamlining the patient reminder and confirmation process. ReminderCall helps Deerpath Primary Care increase their daily schedule density while decreasing the front-office workload and time spent on the phone.
athenaClinicals, athenahealth's EMR, is one of the athenahealth services Dr. Peter Masucci uses to serve the pediatric community in Everett, MA. Using an EMR helps Dr. Masucci process lab transactions electronically which allows him to focus his time on his patients and not paperwork.
Dr. Peter Masucci needed a better way to manage his medical billing. He found that better way with athenaCollector, athenahealth's medical billing software and practice management system. Since implementing athenaCollector, Dr. Masucci's medical billing frustrations have been alleviated and his bottom line has improved.
Samaritan OB/GYN uses athenahealth's EMR, athenaClinicals, because it's web-based and easy to use. Dr. Stephen Schuermann is thankful he can log into his EMR at anytime, day or night, and access his patient medical records without having to drive to his office.
athenaClinicals, our EMR, combines flexible, web-based software, a engine of clinical rules and back-office services, and promises hitech guarantee money to qualified physicians. Our EMR has led to improved efficiency in clinical workflow processes and increase in revenue potential for thousands of physicians.
Dr. Allen Gee leverages athenahealth's medical billing cloud-based software, real-time engine of rules and back-office services to run his Neurology practice in Cody, Wyoming. Because he travels up to 100 miles to his clinics, Dr. Gee benefits from athenahealth’s practice management system that he can access anywhere, anytime.
Family Medicine Associates of South Attleboro adopted athenaCommunicator, which provides web-based medical scheduling software and other automated communication tools. Patients take advantage of the robust medical scheduling software to request appointments, as well as securely receive test results and pay outstanding bills.
Valley Medical Associates leveraged athenaClinicals, athenahealth’s EMR, to help achieve NCQA Level 3 Patient-Centered Home certification. To achive this, their EMR needed to enable disease management, outreach, operating according to best-practice guidelines – and athenaClinicals really did that.
Dr. Reavis T. Eubanks is a family practice physician in Asheville, North Carolina. He adopted athenahealth’s EHR service, athenaClinicals, and took full advantage of our client support program to help him demonstrate Meaningful Use. After using athenaClinicals for six months, Dr. Eubanks attested to Meaningful Use and received his government incentives.
VaccineView brings transparency to the vaccine reimbursement process. Low and inconsistent vaccine reimbursement is creating financial difficulties for pediatricians and general practitioners who serve children and public health. Are you being properly reimbursed for the full cost of vaccinations?
Webinars
As part of our standard offering, we provide a unique, full-service approach to helping eligible clients achieve recognition for Patient-Centered Medical Home. Learn everything you need to know and everything we do on your behalf with our cloud-based software, knowledge, and services.
As part of our standard offering, we provide a unique, full-service approach to helping eligible clients achieve Meaningful Use of our EHR, athenaClinicals. In this webinar, learn everything you'll need to know to satisfy Stage 1 Meaningful Use requirements.
Your EHR and the services provided by your EHR vendor can make a significant difference in the performance of your practice. With the guidance provided in this webinar you'll have a better understanding of the opportunities provided by quality programs, the challenges of participation and ultimately how to profit from them.
With unprecedented change and uncertainty rattling the health care industry—a trend that is sure to continue through 2011 and beyond—the need for more certainty and consistency in day-to-day provider-payer interactions takes on a new level of importance. Describing the complex provider-payer relationship and identifying areas for improvement requires objective data and the kind of visibility into transactions that only PayerView provides.
Achieving ANSI 5010 compliance is the first step in transitioning to ICD-10-compliant health care claims systems. The deadline for physician practices to achieve ANSI 5010 compliance—and avoid a breakdown in claims payment and the threat of federal fines—is December 31, 2011.
An EHR that is designed around an efficient workflow can enable providers to work faster and more efficiently. By understanding and measuring the workflow, health care providers can determine best practices, which will ultimately enable them to achieve the level of efficiency they desire.
With the March 31, 2011 release of regulations for Accountable Care Organizations (ACOs) by the Center for Medicare and Medicaid Services, physicians and health care leaders need to know what the rules mean. Walk through the details of the new ACO rules—what's known and still to be defined—and explore the implications for physician practices, hospitals and health systems.
Handling self-pay issues within a medical practice has its challenges. In light of the highly personal relationships health care providers have with their patients, handling self-pays can be dicey. But many practices find the patient collections process to be more successful and less time-consuming with the help of electronic patient communications and collections tools and services.
Health care providers have to cope with an avalanche of complex rules, regulations, and administrative processes just to run their practices. At the same time, costs are increasing and reimbursement rates are declining. The only way for a practice to achieve financial health in this demanding environment is to learn how to operate at peak performance level.
With the right EMR in place, participation in health care quality management programs not only helps you provide great care to your patients, but can also helps increase your bottom line. However, the rewards are only worth seeking if the cost—in time and money—of collecting and reporting data to these quality programs doesn't outrun the potential gain. This is where your EMR and the services provided by your EMR vendor can make a significant difference.
athenahealth is offering a HITECH guarantee because we're so confident our EHR, athenaClinicals, will meet the mandates for Meaningful Use. Our web-based platform and real-time rules engine enable us to incorporate new Meaningful Use mandates as they are announced—allowing us to offer our clients a HITECH guarantee of stimulus money.
Whitepapers
In 2009, athenahealth undertook a lean mapping study of 25 providers at twelve diverse practices. This whitepaper leverages that study and best practices to provide the following five tips for establishing a clinical workflow that takes full advantage of the EHR and boosts productivity
PayerView, an annual project of athenahealth and Physicians Practice, takes advantage of athenahealth's cloud-based network of payers and providers to gather and publish national data on payer performance. The results encourage a dialogue between payers and providers about what is working in the system and what is not—and what can be done about it.
On March 31, 2011, the Centers for Medicare and Medicaid Services (CMS) released a long-awaited Proposed Rule governing Accountable Care Organizations (ACOs). Review a brief prepared by our partner, Manatt Health, to learn what the Proposed Rule entails.
As health care costs continue to rise, patients are being required to pay more and more of those costs out of their own pockets, in the form of higher premiums, deductibles and copayments. For many practices, deploying a self-pay strategy can remove the complexity surrounding the patient collections workflow.
Health care providers have to cope with an avalanche of complex rules, regulations, and administrative processes just to run their practices. At the same time, costs are increasing and reimbursement rates are declining. The only way for a practice to achieve financial health in this demanding environment is to learn how to operate at peak performance level.
With the right EHR in place, participation in health care quality management programs not only helps you provide great care to your patients, but can also help increase your bottom line. However, the rewards are only worth seeking if the cost—in time and money—of collecting and reporting data to these quality programs doesn't outrun the potential gain. This is where your EHR and the services provided by your EHR vendor can make a significant difference.
Find answers to a number of common questions about EHR adoption and replacement, as well as, how the right EHR can help practices get you more money and more control.
The right electronic health records can dramatically improve patient care, profit, and practice workflow. Learn how to manage the electronic health records selection process to achieve your desired results and avoid several common pitfalls.
PayerView is the industry’s leading quantitative report, providing insight into the provider-payer relationship. PayerView pinpoints the areas where the interaction between providers and payers breaks down and encourages a dialogue that can increase efficiency and cut costs on both sides.
Learn about athenahealth’s web-based practice management and electronic health records that help you quickly and easily optimize your practice's key drivers of revenue. With practice management and clinical encounter workflow changes, you can be more profitable and provide better patient care.
Learn the basics of the HITECH Act, from reimbursement to government mandates, and how athenahealth’s HITECH Guarantee works. Our web-based platform and real-time rules engine enable us to incorporate new Meaningful Use mandates as they are announced—allowing us to offer qualified physicians a HITECH Guarantee of stimulus money.
There are many medical billing, practice management and EMR solutions on the market that are software-based and not able to adapt to changes in the industry. Because athenahealth's medical billing, practice management and EMR services are web-based, we’re able to keep our clients updated on emerging changes such as the HITECH Act and P4P programs.
Traditional EMRs consistently fail to help physicians make more money, do less work, and deliver better care. High up-front fees with traditional EMRs are one factor, but the greatest problem with traditional EMRs is that they are designed without an understanding of the fundamental economics of a patient encounter.
Our web-based patient communication system and services go well beyond medical scheduling software by improving all patient interactions outside of the office. Learn how physicians can communicate with patients online and improve their bottom lines with our unique approach to medical scheduling software and other automated messaging services.
Case Studies
After 35 years practicing in the same community, Dr. Reavis Eubanks finally made the switch to an EMR. He quickly implemented athenaClinicals and successfully attested to Meaningful Use in 6 months.
After temporarily losing the ability to access patient information from his previous software system, Dr. MacGregor needed a cloud-based medical billing service that could move with him and provide him more control of his practice.
While he never doubted receiving his federal incentive bonus payment—in fact, he was the first athenahealth client to do so—Dr. Ferguson was surprised to see how the process of achieveing Meaningful Use with athenahealth has improved his approach to patient care.
As an athenahealth pilot practice for Meaningful Use certification, Ultra Care Endocrine & Diabetes Consultants in Venice, Florida have found that the unique, off-the-shelf services provided by athenaClinicals, athenahealth's cloud-based EMR, have gotten their practice off to an easy, pain-free start to Meaningful Use certification.
As one of the largest integrated pediatric health care systems in the country, Cook Children's Health Care System needed an EMR that was flexible, scalable, accessible and fast. So when it came time to switch EMRs, athenahealth's cloud-based software and services met their needs and exceeded expectations.
With a 350-employee organization and four locations in western Massachusetts, Valley Medical Group needed a more efficient and reliable EMR. Already impressed by athenahealth's medical billing solution and knowledgeable support staff, Valley Medical Group adopted athenahealth's EMR solution and achieved NNCQA Patient-Centered Medical Home certification.
Dr. Louis DiToppa, a physician for 24 years, didn't want to be tied down with paper charts any longer. He needed an EMR that would allow him to stay connected to his practice and patients anywhere, anytime. athenahealth's electronic medical record and other practice management services gave Dr. DiToppa that flexibility and enabled him to get more money and more control over his practice.
In Memphis, Tennessee, a 4 physician Urology group liked that athenahealth's medical billing and EMR services offered to relieve the practice's paperwork and billing headaches. They were also excited to have fully-integrated and robust practice management and EMR systems with back-end support from athenahealth.
When Dr. Jonathan Rosaasen decided to open a family medicine practice, had a vision of a paperless office that used an integrated system for his medical billing and EMR needs. The practice adopted athenaCollector for medical billing and athenaClinicals to meet their EMR needs.
Appalachian Orthopaedics performed in-house medical billing for years until they realized they needed a better way to manage their practice. The 24-physician practice adopted athenahealth's medical billing and practice management solution to increase staff efficiency and gain transparency in practice performance.
A 6-physician Infectious Diseases group wanted more transparency from their “full service” practice management company. They found athenahealth’s medical billing solution, and saw faster payments from payers and their other practice management problems disappear.
A small practice outside of Chicago adopted athenaCollector and athenaClinicals for their medical billing and EMR needs. The practice experienced improved access to patient information and streamlined e-prescribing with athenahealth's EMR.
Before joining the athenahealth’s network, a 5-physician pediatric practice struggled with their medical billing and practice management. After adopting athenahealth's practice management service, the group reduced self-pay balances and improved their daily workflow.
Family Practice Specialists was ready for an integrated practice management and EMR service and made the switch to athenahealth. athenahealth’s practice management and EMR services assumed time-consuming, but vital, day-to-day tasks from the practice, freeing staff up for other tasks.
In 2000, Pediatric Partners was experiencing massive practice management inefficiencies including a high rate of claim denials. The group adopted athenaCollector and athenaClinicals for their medical billing and EMR needs, and quickly saw a large reduction in the groups Days in Accounts Receivable.
A large anesthesia practice switched to athenahealth’s medical billing and EMR services to help boost their bottom line. They felt immediate benefits of athenahealth’s EMR and practice management services, which included increased transparency and control of practice workflow and financials.
A large Orthopaedic group needed an efficient and integrated practice management, EMR and medical scheduling software service. They implemented athenahealth’s suite of services, including athenaCommunicator, which includes automated messaging services and a medical scheduling software that patients can access online.
With the help of athenahealth’s medical billing service, and EHR, Dr. Masucci is able to stay profitable while providing quality care to the entire community of Everett, MA.
When Dr. Lizabeth Riley, a family practitioner in Houston, TX, made the decision in August of 2009 to serve as a beta practice for athenahealth’s patient communication service, athenaCommunicator, it was just the latest step in a series that has made her small practice both financially successful and more patient-centric.
The large family practice located near Boston, MA leverages athenaCommunicator, an on-demand, automated and live patient communication service that supports and streamlines patient-physician interactions outside the exam room.
Datasheets
athenaCoordinator addresses systemic breakdowns such as redundancies, manual inputs, and errors, and improves care coordination among hospitals, physicians, and other supply chain partners. Through software and service, we deploy critical knowledge to support effective and efficient care coordination.
Collecting self-pay balances requires consistent policies and procedures—and a tremendous amount of staff time. athenahealth takes a lot of this work off your hands. With the Self-Pay Reminder Service and Patient Portal components of athenaCommunicator, we can help your practice make self-pay collections more efficient and effective.
Unlike traditional software or ASP models, where all the work involved in meeting and tracking Meaningful Use performance falls on the practice, athenahealth provides a full-service approach with no hidden costs.
The athenaMailbox service offering has significant advantages over other remittance processors thanks to our unique partnership with U.S. Bank. This alliance provides a secure, high-quality lockbox solution connected seamlessly to the athenahealth back office services available with athenaCollector.
With the Credit Card Plus service extension of athenaCollector, athenahealth clients can process credit card, debit card, and electronic check transactions with our Card-on-File and Automated Payment Plan offerings.
"ACO" has recently joined the alphabet soup of health care acronyms that dominate policy discussions and debate. But despite the term's buzzword status, our recent Physician Sentiment IndexSM survey with Sermo found that a full 40% of physicians surveyed have no idea what an Accountable Care Organization actually is.
Medical billing is complicated enough, and then the standards of electronic transactions change from ANSI 4010 to ANSI 5010. athenahealth's, practice management and medical billing service, athenaCollector, enables clients to keep on top of all industry change with no interruption to their daily workflow.
Learn more about athenaCollector, athenahealth’s web-based medical billing and practice management solution that reduces administrative red tape. athenaCollector allows you to efficiently assess, plan, and improve your practice performance while increasing revenue.
athenaClinicals provides a unique cloud-based approach to electronic medical records. athenaClinicals delivers greater clinical control and insights to medical practices while boosting efficiency and revenue potential.
athenaCommunicator offers automated messaging solutions and online medical scheduling software that allow your patients to request appointments, securely receive test results and more.
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Last week in Washington, idling cabbies and policy wonks were delighted to be back in business when lawmakers returned from the holidays...