The power of networked knowledge
Practices share a single instance of cloud-based medical billing software with all other providers on the network, enabling you to benefit from the collective experiences and best practices of your peers on the network.

Our patented billing rules engine is constantly updated behind the scenes so you're always on top of changing payer rules—at no cost to you. Claim errors are fixed before they go out, helping ensure you get paid what you deserve faster.
You may be required to purchase an additional service to ensure your claims are clean when they go out.
Your practice shares a single instance of cloud-based medical billing software with all other providers on the network, enabling you to benefit from the collective learning and best practices of your peers on the network at no additional charge.
Your practice operates in an information silo without the benefits of connection to a shared knowledge database. In some cases, you may be able to pay extra to communicate with other practices. Product changes often occur on the vendor's upgrade schedule and you could be required to pay for new versions.
Free on-demand benchmarking and reporting are available to your practice, helping you better monitor and improve practice performance.
Reporting and analytics are available at additional cost. Peer benchmarking isn't possible without the benefit of being on a network.
See a demo of athenaCollector
Interested in seeing athenaCollector in action? Click here to view a short demo of our cloud-based medical billing and practice mangement service.
Ready to learn more? Call 800.981.5084 or click here and we'll call you.
An efficient and optimized workflow
With athenaCollector, your practice benefits from having insurance rules and other prompts appear at key points in the workflow where you can act on them.

Our team of back-office professionals handles the time-consuming work of claims submissions and tracking, remittance/payment posting, EOB imaging and more. This frees up your staff to focus on work that builds your bottom line.
If you need help with repetitive billing tasks, you may be required to pay for outsourced services on top of medical billing software, or opt to do this time-consuming work manually.
You benefit from having insurance rules and other prompts appear at key points in the workflow where you can act on them. This can help you optimize revenue collection reducing denials, improve self-pay, and more.
Insurance rules and other knowledge are not inserted into the workflow, limiting your ability to act on all revenue opportunities.
You have the convenience and efficiency of accessing your information via the web, anytime and anywhere.
You may not have the convenience and confidence of 24/7 web access.
See a demo of athenaCollector
Interested in seeing athenaCollector in action? Click here to view a short demo of our cloud-based medical billing and practice mangement service.
Ready to learn more? Call 800.981.5084 or click here and we'll call you.
The service and support you need
athenahealth handles the time-consuming work of claims submissions and tracking, remittance/payment posting and more, while also providing the insight you need to improve practice performance.

Our staff keeps you up to date and manages the latest medical billing software rules and knowledge. Also, for no extra cost, we’ll keep you ahead of industry trends and automatically upgrade athenaNet for changes such as ICD-10 and ANSI 5010. And, we work with insurers to ease the process of getting paid through PayerView®.
You might be responsible for the cost of purchasing and installing all systems, knowledge and dataset changes. Industry changes and new rule requirements often require upgrades or patches at additional cost and effort.
You benefit from the expertise of our staff via free practice performance reviews and coaching and access to our U.S.-based client service center.
You may have access to post-live support for a short time following launch; but if you want ongoing support and consulting services, you might have to pay for additional service modules.
You and your staff can access easy-to-use online and eLearning tools at any time at no cost to you.
You may be required to pay for access to online training.
See a demo of athenaCollector
Interested in seeing athenaCollector in action? Click here to view a short demo of our cloud-based medical billing and practice mangement service.
Ready to learn more? Call 800.981.5084 or click here and we'll call you.
Low upfront costs, low financial risk
Upfront investments are low, and there are no ongoing maintenance or upgrade costs. And with our shared revenue, mutual reward performance-based model, we only get paid when you get paid.

There are no upfront costs for software licenses, and no fees for ongoing maintenance and upgrades. Small practices receive free implementation of the service, a savings worth thousands of dollars.
Your practice is required to make a large upfront investment for medical billing software licenses, hardware, maintenance and upgrades without a clear assurance of ROI.
Your practice operates in a secure data environment that includes a 99.7% uptime commitment and disaster recovery with 24/7 monitoring of the network at our national Network Operations Center.
You could have to bear the added cost of paying for hardware, security protocol management and/or services to assist with data archiving and disaster recovery activities.
With our shared revenue, mutual reward performance-based model, we only get paid when you get paid–ensuring that we’re invested in your success. Also, we guarantee Medicare Meaningful Use payments for eligible providers.5
There is no shared risk/reward performance-based model; you pay the medical billing software vendor, whether you realize positive results or not.
See a demo of athenaCollector
Interested in seeing athenaCollector in action? Click here to view a short demo of our cloud-based medical billing and practice mangement service.
Ready to learn more? Call 800.981.5084 or click here and we'll call you.
Free, easy, continuous upgrades
Save time and eliminate the hassle of managing medical billing software updates on your own. Your practice has immediate access to new features and functionality that are regularly pushed out to everyone on the network.

Your practice has immediate access to new features and functionality that are regularly added to the system, at no additional charge. In addition, free online and eLearning training is provided with every new rollout, and is available to your staff at anytime.
The time-consuming work and hassle of managing updates to your medical billing software falls on your staff. As an alternative, you can hire a consultant to manage the process and pay a vendor to implement updates or to add a new service.
See a demo of athenaCollector
Interested in seeing athenaCollector in action? Click here to view a short demo of our cloud-based medical billing and practice mangement service.
Ready to learn more? Call 800.981.5084 or click here and we'll call you.