Help welcome new athenista Chris Cousins, Vice President of Client Operations for the Southern Region
athenahealth is pleased to announce the arrival of our newest Vice President of Client Operations, Chris Cousins. Joining athenahealth's three other VPCOs (Scott Cohen-West; Bruce Orgera-Mid West; Anders Engen-North East), Chris came on board in early September to head up operations for the Southern Region. Those of you in the Southern Region but also across the country in general know the challenges we've faced filling the role of Vice President of Client Operations for the Southern Region. All of you have either been sharing your athenahealth management team with other practices or being served by a temporary account management team and have felt the pangs of a new learning curve. Sorry for this but it's the price we pay for holding out for the very best!
Chris brings more than 14 years of industry knowledge to athenahealth. He had an impressive tenure with Sentara Healthcare based in Norfolk, Virginia, where he was responsible for the full revenue cycle of the Sentara Medical Group. While directing operations at Sentara Medical Group, the revenue cycle saw a 63% decrease in DAR, 50% reduction in bad debt, and 30% reduction of A/R greater than 90 days. You can imagine how excited we were to get him off the market! From Sentara, Chris joined PayerPath as a member of the leadership team, building and managing their professional services organization. Following the sale of the PayerPath to Misys Healthcare, Chris remained with Misys, managing their client services team. Over the next several months, Chris will be meeting existing clients in his region. We are thrilled that Chris has joined the athenahealth family. Chris can be reached at ccousins@athenahealth.com.
