Vol. 3 Issue 1, January 2006
"athenaNet significantly improves my knowledge of what goes on in my practice. It gives me control over all aspects of billing and other information that I never previously had access to."

Dr. Richard Weinstein
Bone and Joint Associates
White Plains, NY 

Letter from Jonathan

Happy New Year! We processed your feedback from the User Group, Advisory Board and Client Listening surveys. We created an ambitious project list, then scaled it down to a doable plan. In short, we're ready to kick off 2006 with a bang - an exciting update on the installation of athenaClinicals, a new unpostables workflow, and a truly advanced (and streamlined) remittance processing offering called athenaMailbox. We hope you're as enthusiastic as we are about all that's happening at athena - and the great things we'll be offering you, our clients, in the year ahead. For details on what's in the works this month, please read below.

Q4 client listening survey results are in!
We love hearing what you have to say about athena. So every quarter, we ask clients to rate us on a variety of factors to help us understand where we're doing a great job - and where we have room for improvement. Click here for the results.

athenaClinicals successfully launched at second practice
Dr. Dhiren Sutaria of Woodland Internists became the second practice to successfully implement the Alpha version of athenaClinicals. To our great excitement, Dr. Sutaria and his staff were using the first components of athenaClinicals without support or supervision before the end of the first day. Click here to read more.

New unpostable workflow (no more headaches!)
You told us that unpostables can sometimes be a headache for your practice. We heard you! To read about our breakthrough plan to address these issues, click here.

Vital Stats



Next-generation remittance processing: Introducing athenaMailbox
We are very excited to announce the launch of athenaMailbox, our latest unique combination of athena expertise and cutting-edge technology. Learn how this can improve your practice here.

athenista spotlight: Meet Jeffrey Brick
Originally hailing from Pittsburgh, and with a secret past as a video-multimedia artist, this month's featured athenista is a hard-working Project Manager in Professional Services. Meet Jeffrey here. (Next month, look for archived profiles!)

Come check us out in San Diego!
Want to learn more about athenahealth? We will have a booth from February 12th - 16th at the San Diego Convention Center for the HIMSS Annual Conference. We would love to see you there.

Best wishes,
Monthly Poll
What is your biggest pet peeve in the office?
Always too much to do
Time-wasting office gossip
Late patients
Misplaced charts
Cranky co-workers
Last Month's Poll Results
Last month, we asked you which resolution will you make (and keep) this coming year. The results are below.