the Latest Insights

  • Industry Knowledge

    Charity care for nonprofits: How much is enough?


    In June, the Concord Monitor, a newspaper in New Hampshire, carried a prominent editorial that argued that the tax-exempt status of nonprofit hospitals was “long overdue” for a “hard look.”  Days later, the New York Post published a story proclaiming that the city’s most prestigious nonprofit hospitals “spend … Read more

  • Leadership Insights

    Save Firing for Sabotage


    Old mindsets die hard. I’ve written before about the folly of punishing intelligent failure — failures that occur when a new idea or experiment fails to produce hoped-for results. Companies have made this mistake before, and, alas, they will make it again.

    Consider the case presented by one of my … Read more

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