Viewing Leadership Insights
August 19, 2014
When CVS Caremark announced it would no longer sell tobacco products in its stores, it was a decision hailed by some as the most significant health care story of the year. Others called it a $2 billion business gamble. Either way, it was a bold leadership decision by the retail … Read more
August 14, 2014
There is a certain business logic to having a McDonald’s or Starbucks every two miles but that same logic doesn’t apply to cardiovascular surgery programs. Consolidation produces service-line duplication for health systems operating multiple facilities within a given market.
While expanding reach and access are key priorities for any health … Read more
August 8, 2014
What are the expectations and demands of the 21st Century patient? That crucial question is what numerous hospitals and health systems are trying to divine. Thanks to new technologies such as mobile devices, the cloud and telemedicine, and disruptive new players like retail clinics and urgent care, the patient experience … Read more
August 5, 2014
For all the talk of the “retailization” of health care, health care organizations are not servicing their customers like they think they are.
That blunt assessment was delivered by Harvard Business School professor Clayton Christensen during his keynote presentation at athenahealth’s 2014 Independent Strategic Client Forum.
“Many of the experiences … Read more
August 1, 2014
With the need to solve health care’s major challenges so great, why do many health care organizations and hospitals still struggle with developing and implementing new innovations?
A recent survey at a large academic medical center in New England showed that close to 80 percent of all ideas generated within … Read more
July 28, 2014
One summer afternoon while chief executive officer of a long-term acute hospital in central Florida, one of my nurse supervisors came into my office on the brink of tears.
The husband of one of our patients refused to respond to any of her overtures of care for himself or his … Read more
Ideas to Act On
“Population health speaks to our historic mission in the community, especially our commitment to social justice and addressing health disparities.”Read Article
Upcoming Leadership Events
Economist Health Care Forum
- 10/1 – 10/3
FQHC Leadership Institute
- 10/6 – 10/8
- 10/9 – 10/10
Advisory Roundtable: Chief Financial Officers
- 10/23 – 10/24
Advisory Roundtable: Independent Health Enterprises
- 11/11 – 11/12
Advisory Roundtable: Population Health Management
Los Angeles, Calif.
- 11/17 – 11/19
HIT Leadership Summit