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Scheduling
Marketplace > Clockwise.MD

Clockwise.MD

Clockwise.MD provides online appointment scheduling, virtual queuing, and reputation management solutions for urgent care centers, emergency rooms, primary and specialty care clinics, and more. Much like a “fast pass” at an amusement park, Clockwise.MD allows patients to skip the wait, helping to boost patient satisfaction and help improve patient retention. 

  • Convert web visitors into patients with easy-to-use scheduling on any web-enabled device
  • Help improve patient satisfaction by allowing patients to skip the waiting room
  • Keep patients up-to-date and informed, eliminating the stress of uncertainty
  • Details
    • Capability

      Scheduling

      Requires integration with

      athenaCollector®

      Clockwise.MD drives new patient volume by converting web visitors into patients, and sets you apart from your competitors by offering an enhanced level of customer service.

      Empower your patients to choose a visit time, let them control their wait experience, and keep them up-to-date and informed about waits and delays — all on any web-enabled device.

      Features include:

      • Online Sign-in. Place an embedded widget on your website so that patients can choose a visit time.
      • Proactive Communication. Automate communications with patients via text, email, and voice. Stay ahead of customer service issues.
      • Lobby Waiting Experience. Provide transparency for walk-in and self-scheduled patients using a self-check-in tablet and a TV broadcasting current wait times and queue order.
      • Staff Tracking Board. Identify at-risk patients before expectations go unmet.
      • Data Analytics. Analyze wait times, throughput, staff effectiveness, and satisfaction.
      • Online Reputation Management. Proactively reach out via automated patient surveys, collect immediate feedback, and stay on top of at-risk patient issues.


  • Product Demo
    • Clockwise.MD

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