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athenaCoordinator Enterprise

athenaCoordinator® Enterprise

Patient access and care coordination services

Our patient access services helps health care organizations improve schedule density and coordinate care more efficiently.
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Patient access overview

Care coordination that enables seamless transitions in care

Effective care coordination is the lifeblood of any large health care organization. It can drive positive clinical, financial, and operational outcomes – yet increased competition is making coordinating care more challenging than ever. 

athenaCoordinator® Enterprise ensures seamless transitions in care while positioning your organization for greater revenue opportunities. Our streamlined process for orders and referrals ensures that each patient moves between care settings with the right information, available at the right time, while providers have the ability to schedule across your system. 

Additionally, our secure text messaging service, athenaText, enables health care providers and care teams to collaborate immediately and conveniently, no matter where they are.

Order management and patient access services

Moving patient information across the continuum can be a time-consuming resource strain for any organization. athenahealth teams alleviate that strain by working as an extension of your operation, so your staff can focus on higher-value tasks. We do the work that gets patients showing up on time, pre-certified, and financially cleared. This process improves the patient experience and creates an unparalleled level of efficiency for staff.

  • Referral management: We obtain the necessary referral information from a primary care provider when needed, and include it in the registration.
  • Pre-certification: Our expert staff contacts insurance payers ahead of time to confirm that medical necessity standards are being met.

athenaText for easier care collaborationSM

Our secure text messaging service enables the HIPAA-compliant exchange of text, images, patient information and more. Providers can conveniently — and instantly — collaborate with care team members on different floors, in different buildings, even in different cities, right from their mobile device. We provide access to our directory of over one-million U.S. clinicians, and enable faster, easier care coordination through preloaded contact groups of care teams, "in-network" providers and other frequently used contacts. And for added convenience, we’ve even built the service into our EHR, where providers can annotate messages with information from our built-in drug reference app, Epocrates®.

Download athenaText today for free for your iOS or Android device, and enjoy easier care collaboration across your health system.

62.6% Reduction in average appointment wait times**


 

65.2% Reduction in referral-related denials**

 

 

16% Of direct-scheduled appointments made by affiliated entities

 

 

From our CloudView Blog

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Our cloud-based services include:

Electronic Health Records 

Our award-winning Electronic Health Records (EHR) service gives providers greater control, so they can focus on what they do best.

Revenue Cycle Management 

Providers on our medical billing and practice management service get paid more, faster, with less work.

Population Health Management 

Patient communication services that reduce no-shows by 8% and keep providers better connected to our patients.

Patient Access & Care Coordination 

A complete end-to-end service for seamless care coordination across the continuum, no matter where patients seek care.

Epocrates® 

Clinical intelligence from the most trusted mobile medical reference is embedded inside our EHR workflow.

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Request a live demo

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Please take a minute to tell us about yourself.

* All fields required

View our Privacy Policy or Terms and Conditions.

Submit
close

Thanks! We'll be in touch soon!

In the meantime, please feel free to give us a call at 800.981.5084, explore the site or check out a video.

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Please feel free to give us a call at 800.981.5084.