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What Does a Great Place to Work Look Like? Part Three

by Susan Treadway, Director of HR

Our series concludes this week with a behind-the scenes look into athenahealth’s Network Onboarding team, which brings practices of all sizes—from solo practitioners to multi-state health systems—live onto athenaNet to enjoy the “network effect.”

Meet James Dantzler, a Project Associate on athenahealth’s Network Onboarding team.  James is on the frontlines of athena’s “network effect”—the unique benefit of practicing medicine on athenaNet, a cloud-based network which collects and curates real-time data from over 78,000 providers nationwide.  James trains providers and other end-users to work on athenaNet and “go live” on an intelligent, open, connected network that drives performance for organizations of all sizes.  James’ schedule is diverse; in just eighteen months, he has travelled to practices in over twenty states! After go live, James’ follows his practices for thirty days before transitioning them to a dedicated account manager for continuous performance coaching and optimization.

With each new practice that comes onto athenaNet, the more information the network consumes, and the smarter it becomes.  athenahealth’s mission is to harness the combined data intelligence of the health care continuum to inject transparency into cost and quality, connect providers to the information they need when and where they need it, and make health care work the way it should.

One of the biggest rewards of James’s job is turning the ordinary—a EHR—into the extraordinary: a place from which information flows along the care continuum, where unnecessary distractions and administrative burdens melt away to focus on patients, and the combined wisdom of all providers on the network translate into higher collections, more success with mandated programs, and more time practicing medicine as it was originally intended. Of course, we're told that clients enjoy his sunny personality in their clinics, too!  And when James is back at his home base, athenahealth's vibrant Atlanta office, his colleagues--who include his brother, cousin, and aunt!--enjoy his company, too.  

With more than 78,000 providers treating over 50 million patients on athenaNet, and new members joining every day, the network effect is real.  To learn more about the benefits of the network, visit

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Submitted by Titus Abraham - Wednesday, May 25, 2016

Yes, the network effect is powerful. I suspect also that errors can propagate quickly through networks also unless there are robust checks and balances in place.

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