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FQHCs: Improving Quality in Efficient and Measurable Ways

by Michelle Mangino, Social Media Manager

“He who has health has hope and he who has hope has everything.” – Dr. Martin Luther King

Family First Health CEO Jenny Englerth brought that quote to my attention last fall when she blogged about her health center’s big mission and small financial margin, and it stuck with me. She wrote about the health and the hope that her Federally Qualified Health Center (FQHC) aimed to build for their 21,000+ patients in South Central Pennsylvania. But as with many community health centers, Family First needed more than hope to continue delivering cost-effective primary care to their diverse patient populations. (Read more about Family First Health’s experiences.)

Community health providers at FQHCs are faced with the burden of meeting and reporting on a challenging variety of program requirements every day. For many, this demands a responsibility far beyond the health of their patients, including mandatory performance and accountability requirements, including administrative, clinical and financial operations, and comprehensive, coordinated care. In our June 25th webinar, “Driving Efficiency in Community Health,” we discuss some of the tools and strategies needed to meet these requirements, get paid for delivering care, and provide the high-quality, low-cost care patients deserve.

I think Jenny said it best in her blog post: “[I want] to own the evidence of our efforts to inform continuous improvement, engage stakeholders and prove our impact. And with that, I will have done some good that can be passed on to the next stewards of this invaluable community asset.”

We hope that by attending our webinar, and learning more about the stories of Family First Health, Hudson Headwaters Health Network, and other community health centers, you too can thrive and keep your mission at the core of your work.

Join us Wednesday, June 25th for a special webinar titled, “Driving Efficiency in Community Health.”

Check out Michelle Mangino’s Google+ Profile. Follow @MichelleMangino on Twitter.

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