All Things EMR | athenahealth News & Views | Care Coordination
It’s Great When It All Comes Together
Yesterday, we announced our entry into a definitive agreement to acquire Healthcare Data Services (HDS), a cloud-based provider of clinical tools for accountable care organizations (ACO). We’ve known the folks at HDS for some time, and we’ll be thrilled to have them on the team. This purchase would represent a critical advancement in our pursuit of being best in the world at getting medical care givers paid for doing the right thing.
If you haven’t been in complete denial, you know that health care payment models are changing. Provider organizations are increasingly adopting risk-based contracts as a means to drive top-line revenue through better care, better coordination and sensible reductions in utilization. (“Sensible,” by the way, means “don’t reduce patients’ utilization of your services until you’ve reduced utilization of your competitors’ services first.”)
While we have yet to see an actual decrease in fee-for-service collections, it is clear that a significant proportion of future provider revenue will be tied to value. According to estimates by the management consultants at Oliver Wyman, up 80% of hospital-employed physicians will be in some type of value-based contract by 2020, up from only 20% today. While one can argue with their numbers, it is clear that health care provider organizations all over the country risk declining income (if not financial death) unless they can capture revenue under new payment models, including population-based quality incentives, bundled payments, shared savings, and commercial risk-based contracts. HDS would immediately provide us with outstanding capabilities in all of these areas, allowing health care organizations to align clinical performance with financial goals and succeed under any payment scenario.
HDS gathers data from claims (hospital, laboratory, radiology, medication), health plan administrative data (authorization and referrals, daily inpatient census, member rolls), and clinical data (EHR, laboratory, radiology); combines it into a single data asset; and delivers administrators, physicians, and care managers the data they need to coordinate care, reduce utilization, and address gaps in care across their patient population. Sound familiar? While it might seem simple, not everyone has proven they can do it well. What caught our eye was that HDS evolved their data model over years of working closely with some of the most sophisticated managed care teams in the U.S. and they got it right. Here’s a true story: When they sold to me at my old health system, they had no sales pitch—not even a PowerPoint deck. They just asked for two months’ worth of claims data and demonstrated a functional system about ten days later.
Based in Boston, HDS was founded in 2004 by Jonathan Porter and Bridget Buckley, who together bring years of managed care experience and a tremendous record of client service and performance.
While we’re just getting started, we’ve got some grand plans for them. The capabilities of HDS would immediately allow us to provide our clients with a complete picture of cost and quality, and support their clinical transformation to new delivery models. In combination with our Anodyne services, HDS would create a single business intelligence (BI) solution for medical group success under any payment model. The mashup of HDS data into the workflow of our other services—for electronic health records, care coordination and patient communication—would provide unsurpassed transparency at the point of care, further enhancing our ability to drive success for our clients.
Ultimately, embedding HDS’s models and competencies fully into athenaNet® would allow us to present clients with a novel set of services to support the long overdue shift from maximizing the number of episodes of care (and keeping inpatient beds filled) to profiting through optimal care delivery.
I am one a very few independent physician offices in the area, ie not hospital employed. Where do you see my practice and myself in this big picture. I have been using athenahealth billing, EHR and communicator for 5 years and love it as do my patients. Am I missng something about not joining the network physican pool?
Having AQC contract with Blue Cross through PPOC Children’s Hospital Boston and the uncertainty of healthcare and its direction of payment models it is important for practices to have the HIT to meet the demands of monitoring QI, coordination of care; cost efficiencies insuring best outcomes and being compensated approriately. We need to engage patients as well since we have no control over some of the risks we are assuming to insure best outcomes. For example when patients are no shows for QI measures such as follow up appointments for ADHD or Asthma we have no way of reporting to the insurance companies patient’s non-compliance that can impact the outcomes. With Tufts implementing the Minute Men new plan it will be interesting to watch if the incentives will have an impact on patient engagement and increase compliance and if patients will also bare the consequences of not following through with what is expected keeping themselves preventively healthy. Patient Centered Medical Home (PCMH) is a concept that will only work if all parties both providers and patients engage and there is a way to measure the outcomes. How we value all of this is still the question?